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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,339 ratings1,517 reviews
  1. 5 stars70% (2,321)
  2. 4 stars12% (417)
  3. 3 stars6% (209)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 1,081-1,090 of 1,517 reviews
Apr 16, 2025
Sam
1 out of 5 stars review

Verified Purchase

Softer than expected

Softer than expected

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Sam. Our mattresses can take a few days of regular use to 'break in' to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee.

Sep 4, 2023
Cathylynne
1 out of 5 stars review

NOT Medium Firm!

There is zero support at all. I had high hopes however this is a total bust. I have no idea how this can be advertised as medium firm when it is total mush. When it says Hotel, I thought it would be similar to a hotel type of mattress and there would be support for head, neck and body. Save your money and keep looking.

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Mar 21, 2021
Beeps
5 out of 5 stars review

I was a little nervous about ordering this mattress, didn't really know what to expect. I absolutely love it!! First it came earlier than expected. There was no odor like some people have claimed. It filled out perfectly. I did give it over 24 hrs before I slept on it. It is not a mattress that you sink into. It is a med firm I would say. I am a side sleeper and find it very comfy. I have not been able to sleep on my back for a long time but find I can in this. I don't want to get out of bed in the am. Also does not leave indentations where you sleep.

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Jan 5, 2022
Unjustthunder
5 out of 5 stars review

Was skeptical

I was very skeptical based on some of the reviews posted, but one night on it changed my mind. I didn't have any of the issues with the sides not inflating or staying flat. The mattress is very comfortable for being a medium firm and I prefer firm. If they had a firm option I totally would upgrade to it.

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Aug 31, 2021
Kirk
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

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Mar 3, 2025
Gina
5 out of 5 stars review

Verified Purchase

Great sleeping mattress

Great sleeping mattress

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Oct 9, 2023
Georgie61
5 out of 5 stars review

Verified Purchase

Great night sleep ❤️

Housewarming gift

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Dec 15, 2023
Chauny
5 out of 5 stars review

Verified Purchase

Me and my dog love it!

Very comfy

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Dec 1, 2021
Stinky
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

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Aug 17, 2021
Audrey
3 out of 5 stars review

Great sleep but doesn’t seem to last.

I’ve had this mattress for about a month and the pillow top is already separating from the mattress leaving lumps in places. Also none of my sheets will stay on it because of how slick the pillow top is. I love how comfortable it is, just wish the quality was holding up better!

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