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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,473 ratings1,576 reviews
  1. 5 stars69% (2,410)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
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Showing 911-920 of 1,576 reviews
Jan 12, 2026
Reviewer name: CAIT
1 out of 5 stars
1 out of 5 stars review

Awful

Absolutely awful. I kept thinking it would firm up, but it never did. The edges have no shape and it was like a giant lumpy pillow. Returned!!

Helpful?2KZ9C46TI1Q813583119523
Nov 1, 2025
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

Helpful?2KZ9C46TI1Q813583119523
Feb 27, 2026
Reviewer name: YANCY
5 out of 5 stars
5 out of 5 stars review

Bought a Queen and now a King in this Medium mattress. Both my daughters love them. Will buy another one for my guest room!

Helpful?2KZ9C46TI1Q813583119523
Nov 1, 2025
Reviewer name: Amber G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super Comfortable

As comfortable or more so than my more expensive mattresses. I can't speak to longevity but for the price it is great so far.

Helpful?2KZ9C46TI1Q813583119523
Oct 20, 2025
Reviewer name: NA
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Feels more like a soft than a medium

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark Team

We appreciate your feedback on the firmness of the mattress, NA. If you are unsatisfied with the mattress, please know it can be returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Feb 5, 2026
Reviewer name: MARLENE
1 out of 5 stars
1 out of 5 stars review

Ultra soft not firm

I ordered a firm mattress and what I received was ultra soft. My back has hurt ever since I received this mattress.

Helpful?2KZ9C46TI1Q813583119523
Jan 12, 2026
Reviewer name: NICK
2 out of 5 stars
2 out of 5 stars review

Too soft

Bought the medium firmness model and it's WAY too soft. I don't even trust the firm option now. Going to return and look at different brands.

Helpful?2KZ9C46TI1Q813583119523
Jan 7, 2026
Reviewer name: Yulinni
5 out of 5 stars
5 out of 5 stars review

Comfy and cosy!

Super comfortable, soft but not too much. Best purchase and it comes in a box so it's simple to transport.

Helpful?2KZ9C46TI1Q813583119523
Jun 14, 2023
Reviewer name: Al
5 out of 5 stars
5 out of 5 stars review

Back Pain

I've woken up with back pain for years. No more. My sister bought an exfreaking expensive mattress and admits this is awesome 👍

Helpful?2KZ9C46TI1Q813583119523
Sep 23, 2022
Reviewer name: Ter
3 out of 5 stars
3 out of 5 stars review

Too soft

Mattress is super soft. Too soft. Box states medium firm but it's not. I now wake up with a back ache each morning.

Helpful?2KZ9C46TI1Q813583119523