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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,427 ratings1,554 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (278)

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Showing 741-750 of 1,554 reviews
Dec 3, 2023
Reviewer name: Gaby
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable

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Mar 11, 2022
Reviewer name: Smonforte
4 out of 5 stars
4 out of 5 stars review

Great mattress

I was a little hesitant to buy after reading the bad reviews, but I did and it's a great mattress for the price. I laid it out at 2p and was about 90% ready at 8p, slept better then I have in years. It took about 2 days to be 100% and was more firm then I wanted but it works. I also picked one up for my daughter and her husband they later went and bought one for my granddaughter. If you buy one one it's not even as it inflating it takes 24-48hrs to fully inflat.

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Sep 2, 2024
Reviewer name: Stacy
5 out of 5 stars
5 out of 5 stars review

Excellent Mattress!!!

I purchased a Queen Medium in August 2024. This mattress is as good if not better than my $3000 mattress. I sleep better on this mattress than I do my tried and true expensive one. When the time comes to replace my King, I'll be purchasing this mattress. I am very very very pleased. Medium is the perfect firmness.

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Mar 14, 2023
Reviewer name: SheLan S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best

Love it! Great quality!

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Aug 10, 2023
Reviewer name: Smitty
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Adequate

Adequate for guest room. Too soft for me—I do like firm mattresses though. Convenient in the box. Shopping experience was awful though. Well—cashier was—rude!! And very strange—there was a music speaker on the floor that I almost tripped over. Playing loud music. I lowered the music and the cashier got aggressive about that. Just a strange experience.

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May 6, 2025
Reviewer name: Bill
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A couple of questions?

The 12” queen is heavy. Purchased at my local club. Gave it an honest 36 hours of “breathing” to reach full size/shape. The carton reads “medium firm.” The model number on the box does not match anything on the Sam’s Club website. The emailed store receipt says “medium?” Can not reconcile this issue. There are ripples/ridges forming in the quilted top covering which suggests either the zipped cover or the mattress may be sized incorrectly. I’m determining if this is becoming an issue and what’s an acceptable remedy.

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Feb 10, 2022
Reviewer name: Mel Wins
5 out of 5 stars
5 out of 5 stars review

We love it!

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

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Sep 5, 2024
Reviewer name: SL
2 out of 5 stars
2 out of 5 stars review

Very soft, won't support even a smaller adult.

I'm about 160lbs and have owned around a dozen bed in box type mattresses. After it had expanded, I sat on it and was surprised when I hit the wooden support slats. No exaggeration, the mattress compressed down to nearly nothing. This is for my 8 year old so hopefully I don't need to drag it back to Sams. Since it is described as medium firm, I gave it a low rating. If you are lighter and looking for a very soft mattress, this may be just the thing.

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reply from Member's Mark Team

Thank you for your valuable feedback, SL. Please know it can take a few days of expansion and use for the mattress to settle into its final firmness. You can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 3, 2020
Reviewer name: Reno
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed somewhat

I was disappointed with my new mattress. I thought I was buying a conventional type mattress and was surprised when I received it . It was described as a hotel type mattress but i having never seen one like it in a hotel and unlike other bed in a box type you can’t just return it . But , it is reasonably comfortable

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Aug 18, 2024
Reviewer name: Terri Craik
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My back pain is gone

It's so comfortable

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