Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,427 ratings1,554 reviews
  1. 5 stars70% (2,385)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (278)

Member photos

  • +81 images
Sort by |
Showing 661-670 of 1,554 reviews
Nov 28, 2025
Reviewer name: THOMAS
1 out of 5 stars
1 out of 5 stars review

Would not recommend.

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

Helpful?3EZQ70BELA8J13583119523
Jul 25, 2023
Reviewer name: Terry
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Mattress wider than bed.

I ordered a full size mattress. The mattress I received is a full 3 1/2 inches wider than either of my full size beds and much smaller that my queen bed. Being to wide causes the mattress to collapse along the edge.

Helpful?3EZQ70BELA8J13583119523
Feb 4, 2024
Reviewer name: KR
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Medium Firm?

This bed says that it is medium firm. Definitely not! It is more like medium extra soft. It is an okay bed, but it is not good for someone with back problems. It is not firm enough.

Helpful?3EZQ70BELA8J13583119523
Oct 9, 2020
Reviewer name: R Foreman
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice mattress

Came rolled up and supposed to fill out after 72 hrs. One end was really crushed and hasn't completely come out of it even after 7 days. Still hoping...given more time...it will completely fill out. Otherwise it is a very nice mattress.

Helpful?3EZQ70BELA8J13583119523
Feb 24, 2024
Reviewer name: Candy Sanch
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful comfortable bed

This bed is very comfortable. I’m glad I looked at Sam’s for a mattress. I ordered it online and picked it up the next day- it was brought out to me and loaded into my truck. Easy peasy

Helpful?3EZQ70BELA8J13583119523
Feb 27, 2024
Reviewer name: judy3246
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen size bedframe and mattress

Sturdy queen size bedframe; very economical since there is no need for box springs. The mattress is very supportive, soft, and such a dream to sleep on. Mattress has a 25 guarantee and priced very low.

Helpful?3EZQ70BELA8J13583119523
Aug 4, 2023
Reviewer name: NA
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very odd did not fit full size frame

We have purchased twin and king in the past from Sams (same brand) and no issues. This was odd that the mattress did not fit TWO different full size bed sets in our house. We had to return. It was literally about an inch too wide.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark

We apologize that you are having this issue with your mattress. The Full-size mattress should be a true 54" x 75" which are standard mattress dimensions. We'd like to assist you further, please reach out to Member Support at (888) 301-0332 and we'll do our best to assist you.

Aug 19, 2025
Reviewer name: Leo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Mattress

We bought a new mattress for our son. He raves about how great the mattress is. We compared mattresses and prices with other businesses and Sams turned out to be the best for us.

Helpful?3EZQ70BELA8J13583119523
Jan 22, 2024
Reviewer name: Jeremy A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The kids loved this mattress!

I had multiple kids coming home for Xmas and needed to setup another bed. They like ved this mattress and preferred it over the Sealy I'd bought at Sam's a couple years earlier.

Helpful?3EZQ70BELA8J13583119523
Sep 25, 2024
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I did recommend

So far so good. I bought a twin size supper plus for my 7 year old and we love it! I thought that a mattress inside a box wasn't good but this passed my expectations

Helpful?3EZQ70BELA8J13583119523