Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,473 ratings1,576 reviews
  1. 5 stars69% (2,410)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (287)
Sort by |
Showing 531-540 of 1,576 reviews
Jun 15, 2021
Reviewer name: asil23
2 out of 5 stars
2 out of 5 stars review

Disappointed

I purchased this for my 70 year old mother in hopes that it would allow for a good nights sleep for her but am disappointed. After it arrived in the vacuum package we let it sit for 24 hours as stated in the instructions. We did notice that one end was still misshapen and looked forward to it popping out but it never happened. We have only had it for a month or so at this point. The middle has started sinking down. She only weighs 125 so it has nothing to do with weight, also she only sleeps in.. no sitting during the day. I did give it two stars due to the fact that it’s not making her sweaty.

Helpful?2KZ9C46TI1Q813583119523
Jul 27, 2021
Reviewer name: DB
3 out of 5 stars
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2KZ9C46TI1Q813583119523
Feb 15, 2023
Reviewer name: Suzanne
1 out of 5 stars
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 27, 2023
Reviewer name: Taluah
4 out of 5 stars
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

Helpful?2KZ9C46TI1Q813583119523
Apr 26, 2025
Reviewer name: Gina
3 out of 5 stars
3 out of 5 stars review

Get what you pay

I've had the medium queen size mattress almost a year. I bought it for my adjustable bed because I had read the good reviews, the cost, and the convience of it being shipped. At this time, I can honestly say it is not the best mattress for an adjustable bed. It has lost some of it's loft and I can sometimes feel the bars of the bed frame though it. I can extend the life of my mattress by flipping and turning it as I'm the only one sleeping on it but if two people sleep on it on a daily basis, it will not last long. Save your money for a better quality matress that you can test in person.

Helpful?2KZ9C46TI1Q813583119523
Aug 7, 2021
Reviewer name: Kim
3 out of 5 stars
3 out of 5 stars review

Not for me

It took a good day to fully decompress from the box. First night was not restful. It’s gotten better, but it’s not at all what I was looking for. It also claimed to be cooling, and I have been so warm. Good thing I kept my old mattress till I can find a new one.

Helpful?2KZ9C46TI1Q813583119523
Jun 18, 2022
Reviewer name: Jae
3 out of 5 stars
3 out of 5 stars review

Definitely not as described!!!

There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.

Helpful?2KZ9C46TI1Q813583119523
Aug 17, 2021
Reviewer name: Audrey
3 out of 5 stars
3 out of 5 stars review

Great sleep but doesn’t seem to last.

I’ve had this mattress for about a month and the pillow top is already separating from the mattress leaving lumps in places. Also none of my sheets will stay on it because of how slick the pillow top is. I love how comfortable it is, just wish the quality was holding up better!

Helpful?2KZ9C46TI1Q813583119523
Jun 27, 2025
Reviewer name: louie15
5 out of 5 stars
5 out of 5 stars review

AMAZING!

I purchased this mattress for my office / guest room. I got the firm twin size. The process of unpacking was super easy and literally the foam mattress filled up very quickly and have had no issues with it. I am super excited for my upcoming guest to come and stay.

Helpful?2KZ9C46TI1Q813583119523
Mar 3, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattress so far. Off gassing is a bit much.

Off gassing

Helpful?2KZ9C46TI1Q813583119523