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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,322 ratings1,510 reviews
  1. 5 stars69% (2,307)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 371-380 of 1,510 reviews
Dec 18, 2023
Maegan
5 out of 5 stars review

Verified Purchase

Great mattress

We purchased this bed for our daughter and she has really loved it. It is super comfortable. And both my husband and I who like different firmness levels haven’t minded laying with her. We get up not hurting which is a plus.

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Apr 10, 2024
Jocelyn
5 out of 5 stars review

Verified Purchase

Great quality

This is an excellent, high end mattress. The price is phenomenal for the quality. It is a soft but firm mattress. The thickness is absolutely perfect. I will be purchasing a queen size as well.

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Aug 18, 2023
Kathy H
1 out of 5 stars review

Verified Purchase

Terrible mattress

The mattress is so soft that when you sit on it the ends raise up and it sinks about 6 inches where you’re sitting. Worst mattress I’ve ever owned. I wouldn’t recommend the mattress.

Helpful?2P0LE98T4IU013583119523
reply from Member's Mark

We're sorry to learn you are unhappy with your mattress, Kathy. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 18, 2024
dana
5 out of 5 stars review

Verified Purchase

Very Comfortable, great value

After 30 years of expensive mattresses, I decided to give this a try. I usually use a firm mattress with an additional foam topper so I purchased the medium and it’s perfect. Snuggly on top with good support underneath. Great value.

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Jan 30, 2021
Love
1 out of 5 stars review

Verified Purchase

Too low and hurt my back

The bed has not got to the height is supposed to be is very low and it hurts my child back so i had to get a air bed for her i will never get a bed in a box again

Helpful?2P0LE98T4IU013583119523
Jan 30, 2024
Mrs Hastings
5 out of 5 stars review

Verified Purchase

Fantastic Mattress

It’s a great bed, supportive but comfy right out of the box. It’s thick so your base can be short. It is “firm” so not pillowy but still very padded on the top. I ended up buying a second twin sized one for my guest room.

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Mar 28, 2024
Jessica
5 out of 5 stars review

Verified Purchase

Happy Customer!

I chose this mattress based on reviews and i’m pleasantly surprised! We recently bought a separate mattress elsewhere for twice the cost and this one is better. Highly recommend.

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Feb 7, 2024
FABULOUS 50s
5 out of 5 stars review

Verified Purchase

Be prepared to back away quickly!!

Super happy with this mattress. We purchased a different mattress (not this brand) and it did not properly expand. This one expanded right away. No bad odors. 10 out 10. Highly recommend! Our kiddo is extremely happy.

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Aug 3, 2024
Jaimi
3 out of 5 stars review

Verified Purchase

Good Bed for the price

This bed is very comfortable. I wish the outside edges were more structured because it’s very soft/squishy when you sit on the edge of the bed. Also it smells super bad and after 10 days the smell hasn’t dissipated.

Helpful?2P0LE98T4IU013583119523
Jun 7, 2025
Jason
1 out of 5 stars review

Didn't last

I weigh 180, in less than a year there was a crater in the bed. It was comfortable for a few months, though softer than expected. Broke down very quickly. Now it's really uncomfortable, offers no support.

Helpful?2P0LE98T4IU013583119523
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Jason. Please note all of our mattresses come with a 10-year manufacturer's warranty. We'd like to assist you further, please contact Member Support at (888) 301-0332.