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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 221-230 of 1,564 reviews
Oct 15, 2024
Reviewer name: Froggy44
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bettthan a Sleep Number bed

We bought two of the XL Twin Firm mattresses. Before this purchase we had a sleep number bed. After20 years I still tossed and turned all night. With these new mattresses I placed a 1inch memory foam topper on them. I no longer toss and turn at night. So very comfortable on these mattresses. They came rolled and vacuum sealed in individual boxes. Never would have thought they would be this amazing. So glad we got them. Don't miss the sleep number at at.

Helpful?2KZ9C46TI1Q813583119523
Feb 22, 2026
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

Helpful?2KZ9C46TI1Q813583119523
Aug 2, 2025
Reviewer name: SP
2 out of 5 stars
2 out of 5 stars review

Bought Medium, but too soft and not 12"

Brought Queen size this 3 weeks ago, mattress is still only 10" not what is says 12" in final size when it expands. Too soft even though the box and Website says Medium . the person next to you can make you role towards them :D I bought 2 other mattress before, i bought King and Twin was not this soft , it was medium as it was stated. liked it so i bought this , could be diffective from manufacturing! not sure. this may go back to store.

Helpful?2KZ9C46TI1Q813583119523
Sep 10, 2023
Reviewer name: Momnxtdr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Threes a charm!

I orginally purchased one of these beds with the adjustable base for my mother when she went into independent living. She absolutely loves it and my kids also love resting on grandma's bed. When we moved and my girls had outgrown their bunk beds, I bought two more. So, everyone loves their beds!

Helpful?2KZ9C46TI1Q813583119523
Oct 17, 2023
Reviewer name: Mom Of 6
2 out of 5 stars
2 out of 5 stars review

Smells SO bad.

The manufacturing chemical smell has not gone away after letting this mattress air out with the windows open and no cover on it for 48 hours. With a waterproof cover, mattress pad, sheets and comforter, the room still smells and my hair even smells like the chemicals after sleeping in it. It's a decent mattress otherwise although you will slide off if you try to sit on the edge of it. It's very soft.

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark Team

Any new foam smell should dissipate within the first 48 hours of opening up the mattress, Mom of 6. If you are still having issue with the odor, please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 9, 2022
Reviewer name: Amy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy with it worth the money

Love the bed I own 2 a full and a queen the queen I had to get a replacement shortly after purchasing the zipper on the bottom of the cover did not zip came like that flipped over to try and zip but won’t work they replaced no questioned asked I’m really happy. They are not firm they say firm but they are quite soft you sink in them, i sleep every night in this bed I have no aches and pains it helps a lot.

Helpful?2KZ9C46TI1Q813583119523
Oct 17, 2020
Reviewer name: Mel
1 out of 5 stars
1 out of 5 stars review

Lower Back Pain

I am experiencing lower back pain when I wake up in the morning. I will not get another mattress with memory foam again. I’m looking for a bed topper that is firm to try and even it out. So disappointed by the description and positive reviews. I would rather sleep on the couch (Which is what I’m doing now) or have my old 20 plus year old mattress back.

Helpful?2KZ9C46TI1Q813583119523
Mar 5, 2024
Reviewer name: Ohio River Man
4 out of 5 stars
4 out of 5 stars review

Great value, as advertised medium firm

I bought this bed because my Orthopedic Mattress was beginning to get too hard for my older body. I had sore shoulders and back. This was delivered to the door in a large box. It's bulky but manageable, I am 65 years old and managed to move to the first floor. Once unpacked it rapidly began to expand. I let it expand for 24 hours. It appears to be about half to one inch short of the 12 inches advertised. I have no experience with foam mattresses so didn't know what to expect from Medium Firm. Turns out it works well. My stiffness is slowly dissipating though it took me a couple of nights to get used to sleeping on a foam mattress. I didn't get the chemical smell some reviewers noted, I still have a pretty sharp sense of smell. After about a week I am pleased with the mattress. It's hard to beat the value of the Members Mark and return guarantee. I took one star off for the actual height being shorter than advertised.

Helpful?2KZ9C46TI1Q813583119523
May 4, 2024
Reviewer name: Iamgrandma
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A Decent Mattress for the price!

Purchased 2 of these for my young granddaughter's daybed and for an extra bed for company. Adult company said they slept well. My granddaughter loves it! As for me with back and neck and hip pain I would need something a little more supportive to the body.

Helpful?2KZ9C46TI1Q813583119523
Jan 26, 2025
Reviewer name: kim
1 out of 5 stars
1 out of 5 stars review

Horrible mattress!

Supposed to be medium firm, but there is NOTHING firm about it! Sit on side and sink all the way down. At least 2 inches wider than normal king. Yes, we let it setup before use, but it only rose to 10 inches. Box said 12! Should be labeled extra squishy! I want my old mattress back! Totally disappointed with this purchase! Btw won't allow me to give zero stars!

Helpful?2KZ9C46TI1Q813583119523
reply from Member's Mark Team

We're sorry the mattress wasn't to your liking, kim. Please know you can exchange or return it for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.