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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,322 ratings1,510 reviews
  1. 5 stars69% (2,307)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 1,461-1,470 of 1,510 reviews
Feb 18, 2025
Bo
5 out of 5 stars review

Love it

I have had this mattress for a year and love it. It is so comfortable and cozy. It does fall short on height so the fitted sheets dont fit but I solved that problem with cheap fitted sheet bungie clips that holds the sheet in place. Soft, and comfy.

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Mar 15, 2025
jenrysdam
5 out of 5 stars review

Love it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

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Feb 27, 2024
Audrey
5 out of 5 stars review

Comfy

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

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Dec 22, 2023
TD
5 out of 5 stars review

Great purchase!

I bought this for my 23 year old (twin size). They have been having the best sleep since they started sleeping on it! Financially and logistically this purchase made sense and we are so happy with it!

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Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

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reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.

Jan 24, 2023
brooklyn
1 out of 5 stars review

super soft

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

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Oct 7, 2023
Jeanne
3 out of 5 stars review

Too soft

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

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Aug 15, 2024
Nursie
5 out of 5 stars review

Love it

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

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Aug 13, 2022
michelle_29
1 out of 5 stars review

poor quality

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

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Aug 6, 2025
Sams26
1 out of 5 stars review

Poor quality 2 mattresses

Pictures say it all!

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