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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,322 ratings1,510 reviews
  1. 5 stars69% (2,307)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)
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Showing 1,101-1,110 of 1,510 reviews
Oct 23, 2023
Ha
4 out of 5 stars review

Verified Purchase

mattress

I like it.

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Feb 29, 2024
John
1 out of 5 stars review

Verified Purchase

Uncomfortable

Sink into the bed

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Aug 25, 2024
Flexzilla
5 out of 5 stars review

Great queen bed for the price!

Amazing queen bed for the price. Medium firm which was perfect. Delivery was quick and painless, no hassle whatsoever. UPS delivered right to my garage. Unpacked and waiting for the bed to rise in height. Husband couldn’t wait and after resting on the unmade mattress, exclaimed “wow, what a comforting feel! What did you pay for this?” I have paid far more for less comfort. I will repost once it’s has six-months of wear and share its durability. 👍🏼

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Mar 12, 2024
Eddie
4 out of 5 stars review

Verified Purchase

Great mattress

Wife like sleeping on

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Jun 18, 2022
Jae
3 out of 5 stars review

Definitely not as described!!!

There's nothing FIRM about this mattress. I called customer support & they were no help. I let them know I never slept on the mattress because of how uncomfortable it was, way too soft. They told me to give it a few days to settle, 5 days later it's just as bad. This is supposed to be a firm mattress, DO NOT BUY THIS MATTRESS IF YOU'RE LOOKING FOR A FIRM ONE.

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Jan 14, 2023
paige
5 out of 5 stars review

The best!

I don’t have enough words to say about this mattress. Hands down the best mattress I’ve ever had in my life. I have never slept as good as I do now. Only flaw is that I have a hard time waking up in the morning because it’s so comfortable! It has the perfect cushion too!

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Aug 14, 2020
Nicole
3 out of 5 stars review

Happy over all

We have had this mattress for a few months now so i figured I'd write a review. First off it took quite a bit longer than my daughters Serta to mattress to open all the way up. Right away we noticed a very strong odor and figured it would go away after airing it, i was wrong. Mattress was comfortable and helped with a lot of my aches at first but not so much anymore as i feel like i just "sink" in now vs feeling contoured. We never noticed much of a "cooling" affect. Now back to the chemical smell... I unzipped the protector to see if i could figure out what layer of the bed had the strong smell and now i cannot get the protector back on! My fault for not reading the tag until after but if you are like me and planned on washing the protector every now and then- you can't and good luck getting it back on. Good mattress but definitely gets too soft after awhile and topper cannot be taken off.

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Nov 23, 2024
Maryann
5 out of 5 stars review

Verified Purchase

Confortable in a box

Very comfortable

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Mar 21, 2022
Don
4 out of 5 stars review

Verified Purchase

Very nice

Great sleep

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Feb 15, 2023
Suzanne
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

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reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.