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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 91-100 of 1,538 reviews
Jun 3, 2025
Elena M
2 out of 5 stars review

Verified Purchase

Not good if you have an adjustable base

I wanted to try it because it was such a good price but I only had for a few days and used the hydraulic base once and mattress top material got a wrinkle in it that wouldn’t go away once flattened out.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress, Elena. We'd like to assist you further, please contact Member Support at (888) 301-0332.

Jun 18, 2025
Fannie
5 out of 5 stars review

Verified Purchase

Excellent Quality

Great mattress! Well made and this is our second queen purchase of same mattress. The medium firmness is just right. Feels plush and comfortable. Beats any high end $1000+ mattress. You won’t regret it. We use it on a platform and it’s perfect!

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Jul 12, 2021
Rachel
5 out of 5 stars review

Verified Purchase

Excellent Mattress!

This mattress is so comfortable. Doesn’t take long to expand and no odor. I bought one for each of my children and quickly bought myself one as well. It’s like sleeping on a luxury hotel bed.

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Dec 22, 2022
Pamela
5 out of 5 stars review

Verified Purchase

New bed for mom

about this bid for my mom who is 82 years old and she absolutely loves it. She has a Tempur-Pedic at home, this bed went in her RV and she said this is the most comfortable bed that she has ever slept on.

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Jun 19, 2024
GoPete
4 out of 5 stars review

Verified Purchase

Choose Firmness Wisely

Medium was pretty firm - my husband loved it and HATED the Firm. The Firm was like laying on a plank of pine wood with a blanket over it. The Ultra Plush works well for me - soft enough to sleep, where the medium was a bit on the firm side for me.

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Aug 7, 2022
K White
5 out of 5 stars review

Verified Purchase

Easy and comfortable

Very easy to deal with. Delivered to our home and then open box. Unroll and cut plastic, wait for the mattress to inflate. Very comfortable. We own a king and two queens now.

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Feb 15, 2024
LuAnn
5 out of 5 stars review

Verified Purchase

Success and happiness abound

It was a gift for my 93yr old mother who wasn’t sleeping. This was perfect for her paired with the mechanical base. She is very comfortable and sleeping now! Thank you Sams club. You never disappoint!

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Sep 17, 2021
DebaC
5 out of 5 stars review

Verified Purchase

Firm enough for sensitive backs

Bought this for the guest room at my parents hoping it would be better than the rock hard, lumpy mattress they had. Best sleep we have had in weeks. Spent 4 nights on it and now are considering replacing our mattress

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Oct 1, 2023
Bob
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

Helpful?3EZQ70BELA8J13583119523
reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

Helpful?3EZQ70BELA8J13583119523