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Customer reviews for Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color for
Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color
4.5 out of 5 stars
stars
310 ratings141 reviews
  1. 5 stars77% (239)
  2. 4 stars9% (28)
  3. 3 stars4% (11)
  4. 2 stars4% (13)
  5. 1 star6% (19)

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Showing 31-40 of 141 reviews
Dec 5, 2021
Trisha 6341
1 out of 5 stars
1 out of 5 stars review

Useless if cap cracks

I liked these as they lock and you can use w/o the straw BUT if the cap chips or breaks off they will no longer close at all so they are useless. We have had ours 4 months and I could not figure out why all of a sudden one would not close. One of the little prongs (teeth) chipped and no they are useless. These are made for kids so they should not break like that with a fall.

Helpful?621ZO5D566N413582774245
reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

May 5, 2025
Mallory
1 out of 5 stars
1 out of 5 stars review

So sad to have to write this review

We have loved these water bottles for my son for preschool for about 8 months now, or so I thought! I wash them by hand regularly and I am not sure how I missed it, but there is black mold/mildew in the drinking mouth piece. I am so disgusted and sad... just writing this as a beware to other moms! Pros are that it has held up super well for my 4 year old, despite all the drops and dents! But the mold is completely unaccetable and in the garbage immediately. A water bottle we love is the Thermos brand with the clear straw.

Helpful?621ZO5D566N413582774245
reply from Ello Customer Support

Hello from Ello!<br /><br />We&#39;re sorry to hear your experiencing an issue with mold growth. Typically, we’re unable to replace items due to mold, as this is not considered a defect in materials or workmanship. However, if you reach out to us at support&#64;elloproducts.com, we&#39;d be happy to send you a replacement lid. <br /><br />To help prevent mold in the future, we recommend washing and thoroughly drying your bottle after each use. Lids can be sanitized on the top rack of the dishwasher or cleaned by shaking a mixture of ice and salt inside the bottle, then rinsing well. For storage, we suggest keeping the bottle unsealed to minimize moisture buildup

Feb 24, 2022
Britt
1 out of 5 stars
1 out of 5 stars review

Lid broke

Unfortunately the lid broke on one of the thermoses so it will no longer close so we cant use it. It just hangs open and is not sanitary to take to school or even use at all now. So sad because they didn't leak and it was a good size for my kindergartener :(

Helpful?621ZO5D566N413582774245
reply from Supplier Response

Hello from Ello! We&#39;re sorry to hear about your lid. It should not have broken so easily. We&#39;d like to make this right! Please email support&#64;elloproducts.com for assistance.

Nov 8, 2023
Debk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stainless cups

Grand kids love these cups!

Helpful?621ZO5D566N413582774245
Jun 25, 2024
Stacy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these!

We really like these! They work great and we like everything about them!

Helpful?621ZO5D566N413582774245
Feb 22, 2024
DLBlan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bottles!

So far these have been fabulous bottles for an active 3 year old.

Helpful?621ZO5D566N413582774245
Feb 10, 2021
Cb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bottle

Great bottle for school. A little small for sports

Helpful?621ZO5D566N413582774245
Aug 30, 2024
Christi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Don't leak!

My son loves these. I love them because they are easy to fill, easy to wash, and don't leak!

Helpful?621ZO5D566N413582774245
reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Sep 30, 2023
DeLeon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pretty small

I was disappointed that it really didn’t hold 14 oz. more like 11oz. Also one drop and plastic top broke so now it won’t close and now leaks.

Helpful?621ZO5D566N413582774245
Jul 14, 2024
None
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Love this cup. My two yr old love tge fact she can lock her cup which is easy for her to use as well. Keeps her water cold all day

Helpful?621ZO5D566N413582774245
reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.