Hello from Ello! We're sorry to hear your lid is leaking. It should not be leaking, so this sounds like there may be a defect in your lid's sealing gasket. We'd like to make this right. Please email support@elloproducts.com for assistance.

Hello from Ello! We're sorry to hear about your disappointing experience with our bottle. The silicone mouth piece is constructed of FDA food grade silicone and it should repel any mold growth. We'd like to replace this for you. Please email support@elloproducts.com for assistance.

Hello from Ello! We’re really sorry to hear both lids broke so quickly—that’s definitely not the experience we want for you or your girls. We appreciate you sharing this feedback and will make sure it gets passed along to our team. If you’d like help with this, please feel free to reach out to us at support&#64;elloproducts.com<br /> and we’d be happy to look into options for you.

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.