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Customer reviews for Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color for
Ello Emma 14 oz. Stainless Steel Water Bottle, 2 Pack, Choose Color
4.5 out of 5 stars
stars309 ratings140 reviews
  1. 5 stars77% (238)
  2. 4 stars9% (28)
  3. 3 stars4% (11)
  4. 2 stars4% (13)
  5. 1 star6% (19)
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Showing 31-40 of 140 reviews
May 5, 2025
Mallory
1 out of 5 stars review

So sad to have to write this review

We have loved these water bottles for my son for preschool for about 8 months now, or so I thought! I wash them by hand regularly and I am not sure how I missed it, but there is black mold/mildew in the drinking mouth piece. I am so disgusted and sad... just writing this as a beware to other moms! Pros are that it has held up super well for my 4 year old, despite all the drops and dents! But the mold is completely unaccetable and in the garbage immediately. A water bottle we love is the Thermos brand with the clear straw.

Helpful?621ZO5D566N413581969398
reply from Ello Customer Support

Hello from Ello!<br /><br />We&#39;re sorry to hear your experiencing an issue with mold growth. Typically, we’re unable to replace items due to mold, as this is not considered a defect in materials or workmanship. However, if you reach out to us at support&#64;elloproducts.com, we&#39;d be happy to send you a replacement lid. <br /><br />To help prevent mold in the future, we recommend washing and thoroughly drying your bottle after each use. Lids can be sanitized on the top rack of the dishwasher or cleaned by shaking a mixture of ice and salt inside the bottle, then rinsing well. For storage, we suggest keeping the bottle unsealed to minimize moisture buildup

Jun 23, 2021
ALISON
1 out of 5 stars review

Lid breaks easily

This product worked well for maybe 3 weeks. My 5 year old rotated these 2 thermos and a few others to school. (Ya know cause water fountains are a thing of the past now). The latch that hold the lid down broke on BOTH during the same week. She's not rough with them. If the lid won't stay down, water leaks from the spout. Not pleased at all!!!!!

Helpful?621ZO5D566N413581969398
reply from Supplier Response

Hello from Ello! We&#39;re sorry to hear about your lid. It should not have broken so easily. We&#39;d like to make this right! Please email support&#64;elloproducts.com for assistance.

Feb 22, 2024
DLBlan
5 out of 5 stars review

Verified Purchase

Great bottles!

So far these have been fabulous bottles for an active 3 year old.

Helpful?621ZO5D566N413581969398
Aug 30, 2024
Christi
5 out of 5 stars review

Verified Purchase

Don't leak!

My son loves these. I love them because they are easy to fill, easy to wash, and don't leak!

Helpful?621ZO5D566N413581969398
reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Jun 25, 2024
Stacy
5 out of 5 stars review

Verified Purchase

Love these!

We really like these! They work great and we like everything about them!

Helpful?621ZO5D566N413581969398
Feb 10, 2021
Cb
5 out of 5 stars review

Verified Purchase

Great bottle

Great bottle for school. A little small for sports

Helpful?621ZO5D566N413581969398
Nov 8, 2023
Debk
5 out of 5 stars review

Verified Purchase

Stainless cups

Grand kids love these cups!

Helpful?621ZO5D566N413581969398
Sep 14, 2021
Nonais
5 out of 5 stars review

Verified Purchase

Great product

No leaks and easy to keep clean. The locking mechanism is easy for kids. Both my 4 yr old and 8yr old really like these.

Helpful?621ZO5D566N413581969398
reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Jul 14, 2024
None
5 out of 5 stars review

Verified Purchase

Great

Love this cup. My two yr old love tge fact she can lock her cup which is easy for her to use as well. Keeps her water cold all day

Helpful?621ZO5D566N413581969398
reply from Ello Customer Support

Hello from Ello! Thanks for being a valued customer of our brand and for your positive feedback. If you have any further questions please email us at support@elloproducts.com.

Mar 2, 2024
Laceysmomamy
5 out of 5 stars review

Verified Purchase

Wonderful, durable bottles!

I bought these for my grandson to take to school. They keep his water cold all day and they haven't leaked yet!

Helpful?621ZO5D566N413581969398