We’re sorry to hear about your child’s experience, Leeann, and we hope they are doing well. Nothing is more important than your child’s health and happiness. We know a baby’s skin can be very delicate, and many different factors can lead to discomfort. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm the materials we use in our diapers are safe for little ones. Before any child uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. This is not the experience we want for any child or parent, and we’d like to learn more about your experience and continue assisting you. When you have a moment, please call us at 1-800-632-7435.

We want your family's nights and mornings running smoothly! Could you give us a call at (888) 665-3257, so we can learn more about your feedback on Luvs? We'd love to see how we can help.