We always want to keep your baby dry and comfortable, and leaks aren’t something we’d expect. Sometimes a little one can outgrow the absorbency of a diaper before the fit, and moving up a size should help. We’d like to find out more, please call us at (800) 632-7435.

We’re sorry to hear about your little one’s discomfort. We work very hard alongside parents, pediatricians, pediatric dermatologists, and safety experts to ensure our products are safe. Diapers can’t cause chemical burns because they are made of inert materials – materials that can’t create a chemical reaction. We understand this is hard on you and your baby. We'd be grateful for the opportunity to learn more about your experience and to help you further. We hope you will find a moment to call us at 1-800-632-7435.

Norton, we're so sorry to hear your son has been leaking with our Luvs Platinum Protection, and would like to help. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. So we can help you further, please give us a call at (888) 665-3257.