Oh no! Even with our recent upgrades, our diapers should still be providing the leak protection you trust. More leaks than before can be a sign that your cutie is ready for a size 6. We'd love for you to give that a try! So we can help further, please call us at (888) 665-3257.

I’m so sorry the tapes were breaking off the Luvs Diapers. Our number one priority is caring for babies, so your comments are very important to us. We have many checkpoints along our manufacturing lines to ensure the quality of our diapers, so your report is unexpected. Please be assured I’m sharing your comments with the rest of our team. Your satisfaction is important to us so we'd like to help. Please give us a call at 1-866-678-6428. Thanks!

We appreciate your loyalty to Luvs and I'm sorry they didn't meet your expectations. Since you're just starting to use our newest diaper and the leaks started at the same time, it's normal to question whether the changes we've made affected the diaper's absorbency. We'd expect you to get the same great absorbency you've had in the past. The sizes and weights we put on our packages are there to help you gauge the best size to use for your baby. But there's a cross-over period for weight and absorbency needs that's different for each child. And if your baby needs extra absorbency, it might be a good idea to try the next larger size. As sizes get larger, absorbency increases. Hope you'll give Luvs another try!

We're so sorry to hear your Platinum Protection diapers are leaking, and would like to help. Size and fit are a huge part of finding the right diaper for your baby. As you know, babies come in all different shapes and sizes so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. So we can help you further, please give us a call at (888) 665-3257.

We want kiddos to stay leak-free and comfy, so we're sorry to hear you're both going through this. Kiddos can grow so quickly, and a common cause of leaks is kiddos outgrowing the absorbency of their diapers. If the diapers are heavy and full when leaks happen, it's possible your little guy is ready to give size 2 (12-18 lbs) a try. We'd luv to help with this, so please give us a call when you can at 1-800-632-7435.