Hello, and thank you for your comment. We apologize that your experience was not what you expected. We advise our users to refer to the size guide located on the side of the box. This will allow users to know how many balloons should be inflated based on the size in inches of the balloons. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear that your experience fell short of your expectation and did not inflate the 50 balloons included. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, I apologize for your experience with Balloon Time and the inconvenience it has caused with your event. We would like to learn more about what size balloons were being used for your event. Our tanks are designed to fill 30 nine-inch balloons, or 16 eleven-inch or mylar balloons with our small tank and 50, nine-inch balloons or 27, eleven-inch or mylar balloons with our jumbo tank. We take all reviews seriously and investigate each case so we can continue to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear that your helium tank did not inflate the total amount of included balloons. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear about your experience with your balloons not floating. Certain balloons will have an issue floating, even when being inflated with helium. So we can better assist you and learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products, and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. <br />Thank you.