Hello, and thank you for your comment. We apologize to hear that your balloons did not stay afloat for the time expected. Per the information on our packaging, standard latex balloons will have a float time between five to seven hours. Because of that, we advise to inflate your balloons one hour before your event. So we can learn more about your experience and better assist you, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear about your experience with your helium tanks. Our Jumbo Helium Tanks can inflate up to 50 nine inch balloons. Using larger sized balloons will result in a smaller amount that can be inflated. So we can learn more about your experience and better assist, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Rachel and thank you for your comment. We apologize to hear about your experience with your helium tank. So, we can learn more about your experience and better assist you, please email us directly at BalloonTime@wthg.com

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. Many factors will contribute to your balloons not floating; such as the weight of the balloons you are using, balloons being overinflated or underinflated, and the temperature of the settings that the balloons are in. Please reach out to us at BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.