Hello, and thank you for contacting Balloon Time. I am sorry that your experience fell short of your expectations. We would like to learn more about what size & type of balloons you were working with. Please contact us so we can work with you to make this situation right. We can easily be reached at: BalloonTime@WorthingtonIndustries.com or via phone at: 1-877-324-4091. Thank you

Hello, and thank you for your comment. We apologize to hear about your experience with your helium tanks. Our Jumbo Helium Tanks can inflate up to 50 nine inch balloons. Using larger sized balloons will result in a smaller amount that can be inflated. So we can learn more about your experience and better assist, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear that your helium tank did not inflate all of your included balloons. So we can better assist you and learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear that your balloons did not stay afloat for the time expected. Per the information on our packaging, standard latex balloons will have a float time between five to seven hours. Because of that, we advise to inflate your balloons one hour before your event. So we can learn more about your experience and better assist you, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.