Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. Many factors will contribute to your balloons not floating; such as the weight of the balloons you are using, balloons being overinflated or underinflated, and the temperature of the settings that the balloons are in. Please reach out to us at BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Thank you for contacting Balloon Time. We apologize your experience did not meet your expectations. We would like to learn more about what type balloons you were using and the timeline between their fill to their reduction in flotation. Per our packaging, optimal float time for latex balloons is between 5-7 hours. Please contact us at: BalloonTime@WothingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear about your experience with your helium tanks. Our Jumbo Helium Tanks can inflate up to 50 nine inch balloons. Using larger sized balloons will result in a smaller amount that can be inflated. So we can learn more about your experience and better assist, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.