Hello, I apologize for your experience with Balloon Time and the inconvenience it has caused with your event. That is certainly not how our product should have performed. We would like to learn more about what size balloons were being used for your event. Our tanks are designed to fill 30 nine-inch balloons, or 16 eleven-inch or mylar balloons with our small tank and 50, nine-inch balloons or 27, eleven-inch or mylar balloons with our jumbo tank. We take all reviews seriously and investigate each case so we can continue to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com or at BalloonTime.com. Thank you.

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Hello, and thank you for contacting Balloon Time. I am sorry that your experience fell short of your expectations. Additionally- we STRONGLY advise against inhaling any helium, or helium blend. This can cause medical issues, including death. <br /><br />We would like to learn more about what size & type of balloons you were working with. Please contact us so we can work with you to make this situation right. We can easily be reached at: BalloonTime@WorthingtonIndustries.com or via phone at: 1-877-324-4091. Thank you

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Hello and thank you for sharing this feedback. We apologize that you had this experience. There are a number of factors that may affect the float time of a balloon, including using balloons other than those supplied with the helium kits, the type of balloon being used, under- or over-inflating the balloon, as well as external factors such as temperature, humidity and altitude. So that we may better assist you, please email us directly at BalloonTime&#64;WorthingtonIndustries.com.

HI Mariah, thank you for your comment. We apologize to hear about your experience with your helium tank. Your Jumbo Tank should have filled more than 25 - 9in balloons. So we can learn more about your experience, please email us at BalloonTime&#64;WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize that your experience fell short of your expectations. Your jumbo kit comes with balloons as well as ribbons to tie your balloons. If your kit was missing balloons, please email us at BalloonTime&#64;WorthingtonIndustries.com so we can assist you. Thank you.