Hello, and thank you for your comment. We apologize to hear that your balloons only floated for an hour before falling. So we can learn more about your experience and better assist you, please email us directly at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your comment. We apologize to hear that your helium tank did not inflate the supplied balloons. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that perspective, we value all reviews as an integral part of continuing to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com so that we may learn more about your experience. Thank you.

Hello, and thank you for your comment. We apologize to hear about your experience with your helium tank and your balloons not floating for the allotted time. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.

Hello, and thank you for this feedback. We are sorry to hear that your experience did not meet your expectations. There are several factors that may alter the total amount of balloons inflated, such as using balloons other than those supplied in a kit or using larger balloons. In addition, always ensure you have a good seal between the nozzle and balloon neck so no helium escapes while inflating, and tightly close the valve when storing your tank to prevent helium leakage. If we can further assist you, please email us directly at BalloonTime@WorthingtonIndustries.com.

Hello, and thank you for your comment. We apologize that your experience fell short of your expectations. Your jumbo kit comes with balloons as well as ribbons to tie your balloons. If your kit was missing balloons, please email us at BalloonTime@WorthingtonIndustries.com so we can assist you. Thank you.

Thank you for contacting Balloon Time. We apologize your experience did not meet your expectations. We would like to learn more about what type and size balloons you were using. Please contact us at: BalloonTime@WothingtonIndustries.com or via Facebook Messenger. Thank you.

HI Mariah, thank you for your comment. We apologize to hear about your experience with your helium tank. Your Jumbo Tank should have filled more than 25 - 9in balloons. So we can learn more about your experience, please email us at BalloonTime@WorthingtonIndustries.com. Thank you.