Never received the recliner so after 17 days of waiting I cancelled the order. When it did not arrive by shipment date, I contacted Sam's who then contacted Abbison, the supplier. The next day Abbison email to say they did not know why it had not ship but would expedite the order. I never heard anything else from them so after another week I cancelled (Sam's Club was very helpful to cancel and process refunds for the chair and the extended warranty).

It's beautiful, heavy and works silently and perfectly ONLY the back rest is constructed so that if you lean back you are looking at the ceiling. Also, NOT for tall people. I am 5'10 and my feet hung off about a foot which made it wholly uncomfortable. Such a shame! I bought the ivory and it was stunning. I had to send them back as we could not use them in any capacity.

after less than one year, the motor has failed. issues with power from the beginning. itsvseat is not very comfortable. dealing with customer service is a nightmare. sams outsources the the phillipines, so it is very hard to understand the reps. they follow a bad script for support. they sent fedex to pick up the bad chair but forgot to tell me i needed to box the chair for fedex, so fedex refused to take it. who has a big box at home to ship a large item. my replacement chair has not shipped, and the rep could not give a timeline. i will not buy furniture at sams again. i had a similar issue buying a diamond ring at sams, so 2 things scratched off from buying at sams.

I just bought this from another vendor! Same price so no big deal on the price!!! So disappointed… it really looked like a heavy sturdy chair … when I tell you the side arms are so flimsy… The padding on the arms aren’t overlapping to the sides so if you don’t rest your arms in the middle it will hurt your elbows …

BUYER BEWARE!! I just bought this and I am disappointed as the quality of the chair is nowhere near the quality of the same chair I bought a year and a half ago. There are quite a few differences but the main one is that the chair back and armrests are significantly less plush than the same chairs from a year and a half ago. They seem to have skimped on the materials and even replaced the leather in the armrest compartment with fabric. I couldn't believe it the first time I bought it so I returned it but the replacement was the same exact way. The 1 star rating is because of this as I bought this chair to match the two I already have but this one does not match and looks cheaper. Also this arrived from a company called Abbyson Home and not Lexington so I don't know if the company change is the reason for the discrepancies.

I bought this chair to replace one that broke. The chair is comfortable, but the legs don't reach the maximum height until the chair has almost fully reclined. It is supposed to be a theatre chair but to get legs up the chair is so reclined that you can't view a tv without additional pillow under head and shoulders. If there isn't a way to adjust how quickly the legs lift I'll have to return the chair to Sam's

Pass on this recliner and get one that is more comfortable with greater range. Lack of lumbar support left my back aching when it reclined and the headrest doesn't tilt like other recliners which helps if you want to watch TV or something in a reclined position. Padding is thin so you don't really feel comfortable sitting in it for very long. Maybe if the price went down to $100 or less it might be worth it but maybe not if comfort is what you are looking for.

Bought 50% off. Good motion, handy usb and cup holders. It’s like sitting on a hard bus bench. There’s no headrest adjustment so when you recline you either don’t lean back or you look at the ceiling. Half off made it a great price but otherwise, shop elsewhere.

Awesome chair...well made!

Comfortable, firm, was able to sleep the first time I sat in it. Definitely what I was looking for.