I just purchased an SF through mattress firm. I am so disappointed, especially for the high cost. I struggle with back pain, and this mattress sinks in the middle. My husband and I feel ourselves rolling into the center. This should provide far more support than it does.

This very expensive mattress is lopsided and has a dip after 4 months. Another reviewer indicated it's like sleeping in a hammock and that is EXACTLY on point. This occurred just outside of the 3 month replacement warranty. After dealing with a million picture requirements, my appeal for replacement was rejected because the indentation was not "deep enough." It is literally like rolling downhill from one side to the other. Memory foam is supposed to rebound, but it doesn't in this mattress. If uploads were allowed, I would have uploaded a picture with my level showing how lopsided it has become. I previously had a S&F matress for 10+ years. I'm so disappointed in this new one and will not purchase this brand again. Oh and it cannot be easily rotated since it is super heavy.

We purchased our mattress about a year ago. At first it was fine but within 4 to 6 months it started to show indents where we sleep. Now a year later it’s just awful. We try smoothing it out but that is extremely difficult, if not impossible to do. My husband is going to call the company today, I do hope he has a positive response.

Why are mattresses made so thick? It makes them too heavy. I have a king size mattress and I can barely tuck my sheets. Even my husband couldn't believe how heavy the mattress is. I used to be able to flip my mattress myself. Now I woukd need 4 stong men to do it. I think this should be considered when designing this product.

Stearns and foster was my mattress of choice some 20 years ago. I needed a new bed and picked another brand. What regrets. I woke with pain all night long switching from 1 side to the other to try to sleep. I finally realized I needed to return to the brand I chose years ago. What a difference. No more pain during the night, no more pressure points keeping me awake. Love my new mattress. My husband, who wasn’t happy about making a new purchase and getting rid of a 4 year old mattress is so relieved we went back to Stearns and foster. My son loves his and my sister has just placed an order.

Our previous mattress which we loved was Stearns and Foster. After 9 years of using it without sanginess or any other issues we decided to replace it, just because of its age. Considering our previous experience replacing our old mattress with Stearns and Foster mattresses was a blind choice that we felt confident about. Compared to our previous mattress there was a clear difference in quality even before we slept on it, e.g. there were multiple long hanging threads left over from the manufacturing process. We did not think much of this at first, after all a hanging thread is a hanging thread. Now our biggest problem, less than 3 months after purchase, one side sagged so much that it is uncomfortable to sleep on. Turning during sleeping feels like you are going uphill. We had to rotate the mattress 90 degrees to circumvent this issue. Now after close to a year and half turning the mattress is not helping. Maybe this mattress was a one off and maybe not. Probably if I reached out to Stearn and Foster they would replace it, but at this stage we decided to move on because they lost our trust. We just purchased a new different brand mattress today. Sadly, this was a disappointing experience. We loved our first mattress, we wish our second Stearn and Foster mattress was just as a good.

Suffer from a bad back. The firm mattress gave me the comfort and support needed for a good night’s rest. Just after one night, could feel the difference. Woke up refreshed. Wife says she hasn’t seen me sleeping this soundly in years. The mattress is absolutely perfect!

Shortly after sleeping on this product the pillow top thread started to pull out. We contacted support and received the complete run around with not a thing solved. We bought this item 4/6/22, mod 525128, made in Md. (or so the tag states). This mattress is hot to sleep, when you can sleep. This mattress is 4 yrs old and we are considering throwing in garbage and buying another brand.

After being recommended this mattress through an in-store evaluation machine, I ended up purchasing it online instead. I’m so glad I did. It’s incredibly comfortable, and the biggest difference is that I no longer wake up sore. Supportive without feeling too firm (or too soft),and it’s made a noticeable improvement in how I feel in the mornings.

I have tried several of Sterns and Foster mattresses sets and within 3yearsc they tend to sagg in the middle and bulge out on the sides . The warranty is strick depth of sagg must be a certain depth with no stains on the mattress or they will not honor the warranty and you have to take photos of the mattress and send them for review. The whole process may take months before you are notified whether they will replace your mattress. Save your money You can feel lumps in the mattress hard to get a good night sleep on it.