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Customer reviews for Beautyrest Black Series Four 17.5" Firm Summit Pillow Top Mattress for
Beautyrest Black Series Four 17.5" Firm Summit Pillow Top Mattress
4.4 out of 5 stars
stars
163 ratings163 reviews
  1. 5 stars73% (119)
  2. 4 stars13% (22)
  3. 3 stars4% (6)
  4. 2 stars1% (1)
  5. 1 star9% (15)
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Showing 1-10 of 163 reviews
May 5, 2025
K McKnight
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Support and Stays Cool

This mattress is exactly what I needed—firm, supportive, and surprisingly cool at night. I sleep on my back, and it's helped with my lower back pain almost immediately. The motion isolation is great too—I barely feel my partner move. Worth every penny!

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Oct 19, 2024
Jfnorm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best warranty department!

I am enjoying an excellent night’s sleep on this beautiful mattress. My previous mattress was a hybrid Beautyrest and after 10 years (had a 25 year warranty) it failed and was bulging on the side. Beautyrest warranty department was EXCELLENT to work with and gave me full credit for the old mattress toward the new one. Start to finish, I had a comfortable new bed within 3 weeks!

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Nov 16, 2024
Happy Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress!

It's the best mattress I have ever owned, both in construction and of course, comfort. Stays firm, and does not sag in time. If you want the most noninterupted sleep ever, this is your mattress. :)

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Oct 21, 2024
Steve Austin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Mattress on the market

This is the only mattress I’ll buy. Bought one for every bedroom in my home. Whenever a guest stays over they always ask me what brand of mattress i have.

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Apr 2, 2025
Thad Southall
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best firm mattress I’ve slept on

Love my Beautyrest Black extra firm mattress. I had back problems but after sleeping on this gem I no longer suffer the next morning.

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Jul 22, 2026
Horrible
1 out of 5 stars
1 out of 5 stars review

Horrible

Do not buy this bed I have the firm summit pillow top it is the worst most uncomfortable bed nothing but horrible sleep and back & stomach pain I got it on a 30 day sweep trial as a floor model and now I’m stuck with it felt great in the store, but by far the worst bed I have had in my entire life please if anybody reads this be aware do not buy this bed

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933
Jul 16, 2026
KIMBERLY
1 out of 5 stars
1 out of 5 stars review

Mattress only last 8 months at max for the price 100 percent not worth it. it has known factory defects they have not and will not correct. We are stuck with it for not. The retailer replcaed 1 and the 2nd had the same problem at the exact same time point. My husband and I are both currently in PT for low back pain same area from this bed. Beauty Rest offers a warranty, they will not honor. Choose literally anything else. 0/10. disappointment 10/10. I have only ever purchased this brand and I will never do it again.

Helpful?37I4K7WIFSLE13577616933
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your Beautyrest Black Series Four 17.5" Firm Summit Pillow Top Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has a manufacturing defect, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Dec 31, 2024
CrystalF
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

The seams in the mattress are so deep the mattress feels lumpy. It also holds body heat, making sleeping all night impossible. Sore backs for 2+ months after switching to this mattress.

Review from Beautyrest
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Aug 23, 2024
BudS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as good as I had hoped.

The effective sleep surface is only the middle 2/3rds of the matress. The outside 1/3 slopes downward, and wants to roll a back sleeper off the side.

Review from Beautyrest
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Jun 1, 2026
Bill B
1 out of 5 stars
1 out of 5 stars review

Disappointed!!!!

Disappointed In Missouri, this old man was really excited to get my new firm mattress, very soft and spongy!! Guess I'll put a topper on it. I could have done this to my old mattress and been many dollars ahead. Again,very disappointed. Thanks for letting me vent.

Review from Beautyrest
Helpful?37I4K7WIFSLE13577616933