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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars653 ratings653 reviews
  1. 5 stars82% (535)
  2. 4 stars13% (85)
  3. 3 stars2% (13)
  4. 2 stars1% (5)
  5. 1 star2% (15)

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Showing 651-653 of 653 reviews
Aug 13, 2024
Joey
1 out of 5 stars review

No good

Been using this around 10 months. Washer is making a big bang noise.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hi Joey, We recognize your feelings regarding your washer making noises. We would love to help you. The link below will walk you through the steps to determine why your washer makes noises. It includes a video that we recommend watching in full. The Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ We would love to speak to you directly for further assistance we could provide. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147437747) to help our team pull up your information when you message us. Thank you. -Kimberly

Apr 7, 2023
James
1 out of 5 stars review

Bad😩

I just bought it and the drummer making a squeaky sound like crazy

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from Customer Care

Greetings, We care about making your laundry experience as convenient as possible, James. Let's help you with your washer. Samsung washers are generally very quiet, and most noises are normal or easily corrected. Your washer will vibrate and make some noise, but it should be barely noticeable. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Understanding noises and error codes on your Samsung washer: https://www.youtube.com/watch?v=SknGZKLd9AY Proper leveling the washer will help prevent potential noises; see this guide about "Install a Samsung washing machine in your home" and click under "Level the washing machine": https://www.samsung.com/us/support/answer/ANS00051342/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145661201, to help our team pull up your information. Have a great day! ^Chrystel

Mar 26, 2023
Jamie
1 out of 5 stars review

Washer Junk

Less then 90 days old and having to call because the front door is leaking.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Good day, Jamie. We aim to provide the best experience possible with your washer. Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. To figure out what is causing this, please visit the link below. Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs For more details, please refer to page 61 of the user manual: https://downloadcenter.samsung.com/content/UM/202301/20230103165613487/WF8700B-WF6700B-MD_SimpleUX_UM_DC68-04386B-02_EN_CFR_MES.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145620718) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa