Hi There, Thank you for keeping us posted about the condition of your washer. We're happy to provide a resolution for your washing machine! Your washing machine may shake and move while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground or if a large bulky item or a massive amount of laundry is in the machine. Learn more from these details. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ You may also watch our youtube video about Washing machines shaking & vibrates or being noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Check the size and weight of the load. Kindly check our guide about "The best laundry load size for your Samsung washing machine": https://www.samsung.com/us/support/answer/ANS00080262/ Choosing the wrong cycle for your laundry can cause bad performance; learn more about the "Cycles, settings, and features on your Samsung washing machine": https://www.samsung.com/us/support/answer/ANS00061937/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145248536, to help our team pull up your information. Have a great day! ^Chrystel

Good Day, We're glad to hear that your washer is working efficiently, Ssai! Should you ever need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145654372, to help our team pull up your information. Have a great day! ^Chrystel