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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars
776 ratings776 reviews
  1. 5 stars82% (637)
  2. 4 stars13% (99)
  3. 3 stars2% (18)
  4. 2 stars1% (6)
  5. 1 star2% (16)

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Showing 351-360 of 776 reviews
Apr 14, 2023
Hey Joe 10755
5 out of 5 stars review

Outstanding Performance

[This review was collected as part of a promotion.] This washer cleans better than our old Samsung top loader. My wife really likes it because I have it on the pedestal and she is only 4’11” and she doesn’t have to use a stool anymore. It is easy to use and the AI is real easy to use. Some reviews stated the panel was hard to read or see, NOT TRUE! We can see the panel and the settings no problem. The machine looks very nice as well.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Mar 24, 2025
Deafnow
2 out of 5 stars review

Not a long term investment

Bought this in January of 2024. Honestly it has done a fairly good job in cleaning clothes. Here is the problem though. About 6 months in the control board went out. Took a little over a month to get it repaired. Now its newest trick is that about a month ago it has started to sound like a jet engine when spinning. I work in loud places. Like big industrial engines loud and this thing is right up there with them. Its out of warranty now and i'm contemplating on either seeing what the cost is for repair or just letting it blow. There is no reason to have these problems in such a short period.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hello there, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link for troubleshooting steps for your washer making a jet noise. Please select "Jet Noise." Kindly follow the guide and watch the video included. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148652471) to help our team pull up your information. Have a great day. ^Camille

Oct 30, 2024
Frustrated
1 out of 5 stars review

Doesn’t drain properly

Long story short, they cannot fix the terrible smells. We’ve had front loading washers for years and only had an issue with this specific washer. I’ve had Samsung repair techs come out twice and the only thing they can recommend is to do the usual self clean tactics. We’ve tried everything and have even over done it and it still smells. I suspect it’s not draining the old water because I have to open the drain valve and empty almost 30oz of dirty smelly water before EVERY WASH in order to have the clothes not smell. I shouldn’t have to do this before every wash with any washer, especially a bespoke washer.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hello there, We aim to ensure your washer always functions at its best. Let's help you. If your washer is not draining, here is a guide to help you. Please click on the embedded word and watch the video included. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Please see page 59 under the "Does not drain and/or spin" and page 61 under the "Has odors" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6700B-MD_SimpleUX_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147640556) to help our team pull up your information. Have a great day. ^Camille

Jan 2, 2025
Anshul
5 out of 5 stars review

High-performance washer

[This review was collected as part of a promotion.] The sleek brushed black finish and large capacity drum make this Samsung washer a stylish and functional addition to any laundry room. The AI Smart Dial feature takes the guesswork out of cycle selection by automatically optimizing settings based on load size and fabric type. For those in a hurry, the Super Speed Wash cycle can complete a full load in as little as 28 minutes without sacrificing cleaning performance. While efficient, some users may find the multitude of cycle options and smart features overwhelming or unnecessarily complex. Overall, this high-capacity, tech-savvy front loader from Samsung's Bespoke line delivers impressive cleaning power and modern conveniences, albeit at a premium price point.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Jan 18, 2024
Lorannski
5 out of 5 stars review

Awesome washer and dryer set!

[This review was collected as part of a promotion.] I have been looking at this washer for quite some time. It has more cycles than I realized. I have dogs, so the easily accessed filter is a plus. I can clean it out more often with ease. I absolutely love this set!

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Apr 3, 2023
Alistair
5 out of 5 stars review

Amazing washer

[This review was collected as part of a promotion.] I bought this almost a month ago now, and my wife loves it. Makes it so easy to wash our clothes rather than having to go to a wash house. Even beats out the washer my parents in-law have. Ours is faster and better.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Dec 8, 2022
Fman777
2 out of 5 stars review

Problems from day one

I've had the new unit for 3 weeks. From day 1, it's had a very loud ticking noise on spin cycle. Had Service Tech out twice now and they can't find anything with it. The Tech left today and didn't hear anything. Right after he left - horrible, loud ticking again through several loads. I made a video of the noise and submitted it. We'll see what happens

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from Samsung Care

Hi There, Addressing the condition of your unit is essential to us. We want your experience with the appliance to be the best! Samsung dryers and washers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Learn more from these details. Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/ You may also watch our youtube video about "What noises your dryer makes and why": https://www.youtube.com/watch?v=86vxZamgYwQ Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145245346, to help our team pull up your information. Have a great day! ^Chrystel

Oct 28, 2022
K15HXX
5 out of 5 stars review

Nice Washer

[This review was collected as part of a promotion.] I have really enjoyed my new Samsung washing machine. I love all the smart features coming from a 8 -year-old washer. It gets my clothes as clean as ever and I think the front load works better than my old top loader. Love the fact that I could stack the washer and dryer and save a lot of space in my washroom. They look great, I like that the doors are clear so you can see inside. There are so many different programmed cycles for different types of laundry and it's just so easy to use. It’s great to be able to check up on my laundry from the phone with the smart things app. Love that the drum is stainless steel, and it’s a very large capacity. I think it’s a great wash machine, it does its job well and I am happy with it. Would recommend if you’re looking for a new washer

Review from The Insiders
Helpful?6KASYAR70FA813577616435
Aug 20, 2022
Jhicks713
5 out of 5 stars review

Looks good and cleans better

[This review was collected as part of a promotion.] before trying my first load i played around with the menu and decided to add this washer to my smart things app. i connected seamlessly with no issues. the menu was clear and easy to understand and provides numerous options for different materials, soil levels etc. one feature was tested right away; during my first wash the unit was so quiet i used the option to turn on the light just to make sure it was actual washing, it was! my clothes came out clean as expected and i would definitely recommend this based off its performance and the added bonus of looking stylish as well.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
May 2, 2023
Groking
5 out of 5 stars review

Perfect size, performance and features.

[This review was collected as part of a promotion.] The machine is beautifully detailed and the right Suze, exterior vs interior drum size. It has easy to use controls and can be programmed. Most important, it has a huge drum and the clothes cone super clean and dry (speed pin).

Review from Samsung US
Helpful?6KASYAR70FA813577616435