First let me say the mattress feels great... then you fall asleep and suddenly you wake up HOT! I live in Illinois keep my house at 65 degrees and I'm still HOT. That's also considering our bedroom is the coldest room in the house. That so called cooling is only to the touch once you fall asleep it will retain your body heat. The others mattresses DO NOT KEEP YOU COOL, they merely keep you cooler than their regular mattress... so if you're a hot sleeper STAY AWAY!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

We are still breaking it in but I will say it is the most comfortable mattress we have ever owned. We did trade out the box springs for the smaller version because of height issues. We wished the box springs came in a small, medium, or large. We would have preferred a medium height. Still we are enjoying great sleep.

[This review was collected as part of a promotion.] I've had my TEMPUR-ProAdapt Medium Hybrid King Mattress for about two weeks now. I also got the Ergo Extend Adjustable Bass. I am very satisfied with my purchase. I finally get a good nights sleep. I also suffer from acid reflux and often wake up during the middle of the night with it. That hasn't happened since I got my new bed. Having the adjustable base has really made a difference. I was worried that the mattress would sleep warm due to the foam, but that hasn't been an issue. The only negative thing I'd have to say is in regards to the base. Not a big issue but the included USB Ports are located underneath the base and aren't super easy to get to. I've seen other bases where they are on the side and that would make more sense to me. Overall I'm very happy. Yes the bed/base is expensive but in my opinion well worth the money. I'm wishing I would have bought it sooner!

[This review was collected as part of a promotion.] My first lay down I said "what the heck did we buy?" - it was not soft. Then by the 5th night, I realized I hadn't woken up with back pain in 5 nights. We're a month in and I'm very happy! Takes time to adapt but it's fantastic- also when I sleep on my side, my hips don't burn! It's not too hot either which I worried it'd be.

Our new mattress is wonderful! I love that I am not affected by my husband's movement during the night. The temperature is always comfortable and I don't get overheated like I did with our old mattress. I sleep through the night and wake up feeling refreshed and not achy!

My old Tempurpedic had started to get too soft after atleast 15 years of use. I started to have trouble sleeping with lower back pain again. I checked out some other brands but they just didn't feel right when I tested them out. The minute I tried out a new Tempurpedic I knew i had found the right mattress. It took about a week to get used to the firmness of the new mattress - the first few days felt like sleeping on plywood but after about a week my backache is gone and I'm sleeping great again. Tempurpedics are expensive but they are worth the money.

[This review was collected as part of a promotion.] As my Dad always said, "You get what you pay for." There are less expensive mattresses out there but if you want the ultimate in comfort and quality, Tempur-Pedic is absolutely the 'Gold Standard'. We simply couldn't be happier with our TEMPUR-ProAdapt Soft mattress and as someone with a very bad back, I can attest to its support qualities.

We had tried many online mattress companies, but in the end, most seemed to just try and copy what Tempurpedic has. We purchased through a retailer store, Denver Mattress, for my wife and I, we have to always try before we buy the old fashioned way. We bought the pro-adapt soft, the most comfortable bed ever! This material hugs you and doesn't sleep too warm, the new cover is very nice and I am glad we made the investment. I slept 12 hours our first night which I haven't done in years! No back or hip pain, this stuff is truly revolutionary. I highly suggest it, get it, it makes your whole day so much better. The soft material really contours to your body and we love that one person can move in and out of bed without disturbing one another. Expensive, yes, but you get what you pay for and can you put a cost on feeling well the next day.

As soon as I was in bed, I knew I had arrived in heaven. Such comfort as I experienced was a totally new experience. It is an anniversary gift and I didn't think our mattress was that bad until I've laid down on this one. Life will never be the same!