[This review was collected as part of a promotion.] I had been having a lot of lower back pain and pain in my neck due to herniated discs. The bed has been amazing and helped relieve the pain I was experiencing when combined with pt. I tried different mattresses at a store before I purchased this one.

Husband and I both have bad backs, but apparently have grown to thrive on our 11 year old Tempurpedic, which was firm initially, but with constant use by us and two large dogs had apparently became a bit less firm. Our mistake was not going to the store to try the mattresses. When my husband finally did go he received quality advice from the sales person, thus making the decision to exchange the firm ProAdapt twin mattress for a second Medium ProAdapt. Tempurpedic was more than sympathetic and helpful. Their 90 day exchange policy is more than fair. We needed to pay an additional shipping fee, but, after agonizing for days about this finally decided the medium was the way to go. We do appreciate Tempurpedic's flexibility. Thank you, all!

[This review was collected as part of a promotion.] We purchased the ProAdapt Soft and tried it for more than the recommended 30 day break-in period. The bed is very well made and you can tell it is quality the first time you lay down. We went with the soft option but it wasn't as soft as we were expecting. Our expectation is that it would be similar to a pillow top but form more to your body which wasn't the case. We opted for the return/refund which was a painless transaction. Customer service was great from beginning to end! Even though this didn't work out for my wife and I it doesn't take anything away from this great company and product. I can see now why so many people give 5 star reviews. Thank you for the great experience.

The mattress arrived on time and the delivery people were great! Unfortunately the mattress was too hard for my husband's liking. I contacted Tempur- Pedic after trying to "break" the mattress in for 30 days. They were very helpful selecting replacement mattress. Somewhere along the way wires got crossed and my order failed. I was able to get a customer support rep that seems to have taken care of the problem.

The first week or so was not good... mattress seemed way too hard and not at all comfortable like the sample in the store. Now that we have had it for a month, it is better. although we still wake up with aches. (Maybe that is a reflection of being in our mid 70's and not so much the mattress.) It is an improvement, but not as much as we had hoped.

I swapped my 10 year old Tempurpedic for the Split CA King Tempur-ProAdapt Hybrid and am so glad I did. With the adjustable base, my wife and I can be comfortable without interrupting one another. We fall asleep faster and stay asleep throughout the night...no pain in the morning.

I am happy with the mattress but it is still a bit too firm for me. I have ordered a mattress topper with cool air because it is also a bit hot for me. I like being able to raise the head so I can read in bed, and I like being able to sleep with my feet slightly elevated.

We put off buying a new bed for way too long. We had our Tempur-pedic since 2009! We loved it, and I was so afraid I wouldn’t find anything that I liked near as much. I did some research and found out this. Style, pro adapt firm would match what we had since that wasn’t made anymore. It also said it would take around three weeks to get used to and it took me no nights to get used to! We love it.

My husband has a back surgery and he loves this mattress. Love: Nice mattress that deep body contouring but not the “stuck in the mud” sensation. Side sleeping does not hurt my arms anymore because it's perfect contouring. Also great at reducing motion transfer. Very good cooling. Don't love: King size is smaller than I expected. I have many queen mattresses and I thought king size would be big difference. But It feels small for a couple + a baby.

We have been sleeping on this for 2-3 weeks, and lately waking up with lower back and shoulder pains (side and tummy sleepers). We are telling ourselves this is the part where the mattress is adjusting to our sleeping. Hoping for better sleep in the coming weeks