From my very first phone call the end, they were professional, reliable, and easy to work with. I purchased a LuxeAdapt Firm first; it was too firm for me. Called within the 90 days, and exchanged it for the the ProAdapt Hybrid. Tempurpedic was so easy to work with! They refunded the difference with no problem to my bank account. Wonderful mattress and great company.

The Pro Adapt soft is not what I would call soft. It is firm with a little hug to your body. Easy to turn over in. The cooling gel center doesn't really help a lot when having a hot flash, but the mattress doesn't sleep hot. We have only been sleeping on this for a month. My shoulder would hurt after sleeping, not any more. They tell us it will get softer. I think it will be 5 stars then.

this is our first king size Tempur-pedic and we love it! The firm yet supple feeling is what we like the most-plus having the extra room with a king size offers is even better. We also have the remote adjustable platform which comes in very handy as well. We will have this for many years I'm sure

Has taken awhile to adjust and still a work in progress. Harder or maybe denser than I like. There was a Tempur-Pedic sales rep in store that day. Sales person ask what I was looking for in new mattress and my sleep patterns. Told her I had good experiences with euro pillow tops while traveling. But she recommended the mattress I purchased over the pillow top. Not sure if might have been more satisfied or not with pillow top. But do wonder about my choice due to the firmness and breaking in period. Know I could return for a fee but will try to make this one work. I am sleeping more sound. So will probably be ok.

We bought this bed after tracking our sleep scores for some time to get a better understanding of why we weren't sleeping as well as we could. Our sleep scores have significant improved and we wake up refreshed and with out the aches and pains that we had before.

[This review was collected as part of a promotion.] My wife and I tried out several different mattresses and this stood head and shoulders above the rest. Plus the customer service has been terrific! Our base showed up with a tear in the fabric from shipping, they sent out a replacement right away.

My wife and I have been looking to buy a new mattress for some time. We both have back problems. I was looking at many different memory foam mattress but none of them will support weight over 200 lbs. Unbeknown to me my wife went furniture shopping before Christmas. She called me and asked me to come and check the mattress out. We decided on the Pro adapt medium split king. All I can say is we are both having the best sleep ever. We both wake up with no back or neck pain. After a week of sleeping on the new mattress, one evening I said to my wife that I could remember many years ago that I would never spend that kind of money on a bed. I am glad that we did.

[This review was collected as part of a promotion.] Ever since sleeping on my tempur pedic my nights sleep quality has improved. I have the firm mattress and it is at the right level of firmness. I've been sleeping on this mattress for 5 months now and I have never slept better. I definitely recommend investing in your sleep quality.

[This review was collected as part of a promotion.] So far so good. Just a bit different than our last mattress. My wife and I love the space and are currently sleeping happily due to the space but we both feel hot and kinda wish we looked into the newest mattresses with the tempur cool lining.

Not as soft as in the store. But even though it feels hard - there are no aches and pains in the morning. I just like the feeling of snuggling in. I had a tempuredic topper which was soft like heaven. Thought bed would be the same. But again, nicely adjustable and absolutely no pains in the morning.