This is a beautiful, sturdy patio set that comes with great accessories, including the covers, which were thoroughly tested for me two days ago with one of our usual Florida monsoon-like rainstorms. However, I noticed today after finally sitting in one of the chairs that one of the chairs is actually uneven... one side of the chair is higher than the other, to the degree that the chair is off-kilter. There are sturdy feet that can be adjusted, however, the chair is so uneven that adjusting the foot to its maximum still will not even the chair out. That being said, this is not actually my problem! The real problem is that when I called Sam's Club to find out how to resolve this issue, they stated I should call the company that makes the set. When I asked who makes the set the rep said "I don't know". Considering that this set is "exclusively" sold at Sam's and thus purchased by Sam's, I'm assuming someone at Sam's knows who makes the set... yet there is no answer and no resolution that begins with the folks I just spent a significant sum of money with. That makes me a bit uncomfortable about making large purchases through Sam's Club.

I ordered this set and outdoor grill both of which were not delivered on time. I called multiple numbers and got conflicting information, hung up on and got zero customer service or compensation for the almost $200 delivery fee! Will not order from Sam’s again

We bought these a few years ago, the size is great and it fit perfectly in our Partio.…unfortunately the quality of the cushions is so poor, not stain resistant as described and difficult to maintain. I contacted Sam’s club customer service and was told they were following up with the manufacturer for a replacement. I have followed up several times with no response. I have tried other sources to find a replacement for the XL cushions but unfortunately no other stores carries these LX sizes. We are extremely disappointed with Sam’s club given the amount of money we spent on these chairs and were hoping for the best Partio experience. It’s such an expensive and unhappy purchase.

We have planned on getting this set for 6 months since sitting on it inside a Sam’s store. Everything else we tried didn’t come close to comparing. We love the long sofa. We paid the 150 to have it delivered. Everything comes assembled but it’s super heavy. There was a tiny crack in the tabletop tile but they’re working on a replacement. Customer service was great. Husband recommended having screws available as we never saw them. Could have been taped to a piece of styrofoam we probably tossed.

Just purchased this yesterday and so far very disappointing to spend a significant amount of money to find that one of the table legs was not manufactured correctly. Only two bolt holes and doesn't match the other table legs. On top of that customer service is not very good. Called customer service line with limited hours (they evidently all take a lunch break at the same time so don't call between 12-1 pm EST - only available for about 6 hours per day). Plus you get to stay on hold for a long time and then they tell you to send an email and picture. Based on the email address, Coronado Casuals appears to be the company making and supporting this furniture. Sam's Club should make sure their suppliers at least follow some minimum standard before they put the Member's Mark name on items, especially high dollar items. Don't want low quality to hurt a good brand. I plan to return the whole thing if they can't fix the table leg quickly. I will provide an update to let you know how they did so you can make your own decision.

Sofa arrived damaged. Appears as if it was crunched by a forklift the first time. The box was intact which indicates it was packaged and shipped after the damage was already done. We're very disappointed. It will likely take weeks to get a replacement, hours on the phone with customer service, and coordinate the pick-up/drop-off.

Picked up from store, got home and opened up box and arm of couch was crushed in. Once I discovered it, I called Sam's Club Member Services and asked if I could bring back just the couch to exchange it since all the pieces were massive and it would require multiple trips. They said no, they needed everything back to exchange it and couldn't do just one piece. So I load everything up in my truck and bring it back. The warehouse workers unload the table and chairs onto the ground, dragging the table ends on concrete, scratching it. Then the manager finally shows up and offers to exchange couch from a previously returned set (for a small discount) if I take all my pieces home (some of which are now damaged due to warehouse workers dragging on the ground). At this point I declined and took the refund. I feel like there was no common sense applied by Sam's Club in any of this. I was trying to do the right thing, but in the end they wasted my Saturday afternoon. If you're reading this wondering if you should buy this, please realize this set is commonly damaged (as told to me by the warehouse workers) and if anything is broken you're going to have to haul the entire thing back to the store. This box is 107" long and nearly 4' wide, and not able to be lifted by just one person.

This was the most money I've ever spent on patio furniture and it was on sale for 30% off when I purchased it. This is also the best quality set I have ever gotten. I got it for my covered, screened in patio. I don't think I would have spent this much money on a set sitting out in the southern heat but it seemed like a decent investment for something that was somewhat shielded by the worst of the elements. So, this set is huge. The pictures don't really do justice as to how big it really is. When they pulled the box off the truck, I immediately thought we had messed up. For reference our patio was 12'x11.5' and when we screened it in, we made it 18' x 12'. If we had not extended it, this set would not have fit because it's that big. The couch and chairs are heavy and the coffee table might be the heaviest thing I've ever had to move. I strongly recommend measuring out the dimensions in your space to make sure it's going to fit. We do like how there is a high back on the couch to support the cushions, which all seem to be high quality as well. Each piece also comes with its own high quality cover and the only one that leaked during a storm was the one over the coffee table. I am okay with that as there are no cushions to worry about. It's large, but it seems very well-made.

Very impressed with the Halstead XL outdoor dining set. Most of it arrived already assembled, which was a huge plus. The only assembly required was attaching the legs to the center table, and that was quick and easy. The build quality is excellent. The chairs are very sturdy with firm, supportive seating, not soft or sagging. As someone on the heavier side, I feel completely supported with no wobbling or flexing. The cushions are thick, well-made, and hold their shape. If you're looking for high-quality, durable outdoor furniture with firm seating and minimal assembly, this set is absolutely worth considering.

the quality of the cushions is total garbage, "Upholstered in Marvel Linen, a high performance Sunbrella fabric" is a misstatement because it is not stain resistant and try to clean this is a huge problem, the design flaw of not making the covers washable is a huge problem, contacting the manufacture Coronado Casuals, they never answer their phone after 16 try i emailed them to tell me that there is no warranty on the cushions but happy to sell you the cushions for the price of the new set, total garbage, Sams club should not be doing business with companies that has such awful member service