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Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress

I have enjoyed a better night sleep. The adjustments are helping my sciatica and my hip. I like the shape and it actually fit my twin bed frame.

Replace all those pillows! This works much better!

tempurpedic.com

[This review was collected as part of a promotion.] Love the sleep I'm getting since purchasing this new mattress. Why didn't I purchase sooner?

Good quality sleep!

[This review was collected as part of a promotion.] Best sleep I've had in years. Wake up refreshed and body is rested.

Quality product

[This review was collected as part of a promotion.] We absolutely love our new tempurpedic bed. Our old one lasted us 20 years :)

Best Bed in the World

[This review was collected as part of a promotion.] You can't feel any movement, is great for your body.

High quality

[This review was collected as part of a promotion.] It feels so good lying on my back. Not tossing and turning like I use to on my old mattress.

Quality mattress!

[This review was collected as part of a promotion.] We have never had a bed this comfortable in 39 years of marriage. The best money we've ever spent

The easiest purchase

Best night's sleep in years with zero neck and/or back pain in the morning. I use in concert with the "cooling foam topper" and all is well.

Finally waking up with no pain!

[This review was collected as part of a promotion.] Mattress is great. It took a couple nights to get used to the firmness; but it is great.

We purchased the first mattress and enjoyed it so much we ordered another for the Lake House. It seems nice to get a good nights sleep

Liked the first so good we bought a second for Lake House

I’m extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it’s marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision.

After only four years of use, the mattress has significantly broken down in the middle—right where it’s most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way.

I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it.

To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it’s in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure.

For a premium product that’s supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don’t waste your money. TERRIBLE EXPERIENCE!!!

TERRIBLE PRODUCT AND WARRANTY

Tempur World, LLC

This is our 3rd mattress purchase - We bought our first two queen mattresses over 15 years ago and they are still great. Just bought a new home and needed a new mattress - king size. Not enough time to tell you about the AMAZING customer service I got from Hicks when I was placing my order in the middle of a pandemic - but he was THE most helpful, knowledgable, and very nice person I've ever talked to in a professional customer service call - ever! The delivery was held up, understandably, because of the virus, but when it finally was delivered, the delivery men were the best. Professional, friendly and efficient (also, under stress of the pandemic). And, finally, my review of the mattress - couldn't be better. Exactly what we wanted (I have many orthopedic issues from an accident that I had years ago) and just as comfortable as the Tempur-Pedic we have been using for years. This company, employees, and it's product are just the best - will always come back when I need anything sleep related :)