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Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress

The bed is comfortable but still has an odor after two weeks of use.

It's ok

tempurpedic.com

We love our new Tempur-Pedic mattress. We get a great nights sleep every night!

Best Mattress We Ever Had!

Since we used it, my wife hadn´t have back pain again at morning

Since we used it, my wife han´t back pain again at morning

Most comfortable bed I have ever slept in and I'm 58

Comfortable

Far exceeded expectations. Finally able to get a good nights sleep.

Quality product

Best sleep ever, back pain reduced, love the adjustable base.

Very comfortable, love the adjustable base.

Second Tempur-Pedic we have have owned. Best investment in our sleep we have made. Love it.

Love our Tempur-Pedic

No too happy with this mattress. I have had it about a month and extremely hard. Very disappointed.

Pro Adapt Soft King

Sleeping better, more restful sleep than a traditional mattress.

Great mattress.

Hands down best mattress stands the test of time worth every penny.

!!!!!Perfect!!!!!

I’m extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it’s marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision.

After only four years of use, the mattress has significantly broken down in the middle—right where it’s most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way.

I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it.

To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it’s in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure.

For a premium product that’s supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don’t waste your money. TERRIBLE EXPERIENCE!!!

TERRIBLE PRODUCT AND WARRANTY

Tempur World, LLC

This is our 3rd mattress purchase - We bought our first two queen mattresses over 15 years ago and they are still great. Just bought a new home and needed a new mattress - king size. Not enough time to tell you about the AMAZING customer service I got from Hicks when I was placing my order in the middle of a pandemic - but he was THE most helpful, knowledgable, and very nice person I've ever talked to in a professional customer service call - ever! The delivery was held up, understandably, because of the virus, but when it finally was delivered, the delivery men were the best. Professional, friendly and efficient (also, under stress of the pandemic). And, finally, my review of the mattress - couldn't be better. Exactly what we wanted (I have many orthopedic issues from an accident that I had years ago) and just as comfortable as the Tempur-Pedic we have been using for years. This company, employees, and it's product are just the best - will always come back when I need anything sleep related :)