The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

The mattress that we tested in the store was soft and comfortable. The mattress we received is like laying on a piece of plywood, and it's been 2 months. Tempurpedic is completely unwilling to do anything about this either telling me I have to use the free 90 trial which you only get one exchange to get a new mattress.

I am not one to post reviews but I also believe to give credit where credit is due. I didn't know what to think about spending this kind of money on a mattress but I can tell you I will never own a different brand. It literally is the best sleep and has helped my sever back pain. I give it 7 stars.

From the very first night I had it I could tell it was going to be wonderful. I've tried other competitors mattresses and was just not satisfied. It adapts to my body and I fall asleep right away. I've had lower back issues and this mattress relieves my back pain. Best mattress I've ever had. I truly recommend it! ❤

This bed is wonderful for my husband who likes to sleep on anything rock solid and generally uncomfortable for the rest of the world. We spent quite a deal of money on this bed after lots of urging from a salesman about how wonderful it would be for both of us. It's not. I like to sleep on a cloud and want to sink into my bed. I thought I could get used to this bed and I cannot. We will be returning to our local Slumberland and getting a replacement of some kind that will allow me to sleep and not keep me awake in pain, tossing and turning. My 6 month old should be keeping me awake, not the uncomfortable new, highly expensive mattress we bought.

[This review was collected as part of a promotion.] So far, one week into the "soft" model mattress. First few days quite uncomfortable. Seemed to be as hard as a sidewalk. After reading suggestions online, we started walking around on it several times a day. Now it seems a "little" better. Time will tell. Sales people should tell you it will take quite a while to get comfortable to sleep on. Maybe as long as a month or two we are now told. Soft is not "soft" as we have found out. Be careful as most display models in stores are months old with scores of people trying out. The one you buy will be very different for quite a while

I'm heavy. My previous Tempurpedic medium mattress would sag at contact points after a few nights, aggravating my degenerative spin and causing numbness and pain and impaired mobility. After a couple of weeks on this mattress no pain no numbness. The firmness took a couple of nights to adapt to, but even my 100 lb wife found good sleep after a couple of nights.

Bought a king Tempurpedic firm bed in 2008. I loved it. Over the years it aged, and within the 10 year warranty period I was able to get a free replacement. We decided to pay a little more and upgrade to the proadapt firm model. It took the 30 days as they say to "get used" to it. We love it and the way Tempurpedic handled our warranty claim.

I've had my Pro-Adapt Soft mattress for nearly 6 weeks, and I'm still just sleeping on top of it. It's not conforming to my body at all. I tried walking on it daily to break it in more quickly, but that didn't seem to make a difference. My shoulders get sore when I sleep on my sides, and my back hurts in the morning. I would definitely say it's not worth the cost.

We purchased a King Tempur-ProAdapt in firm. After seven months, we wish we could undo this purchase. Our previous two mattresses were both firm, traditional independent coil. This would be our first memory foam mattress. Neither my wife nor I sleep consistently well on the Tempur-Pedic. This mattress chases you off it - I literally find myself getting out of bed in the morning because I can no longer stand the discomfort my body is feeling, specifically, pain through my pelvis and hip region as well as sore shoulders and numb arms. The hip and pelvis pain is with me continually and the sad part is I have learned to live with it. Recently, a second seven day vacation away from our Tempur-Pedic, I realized my hip/pelvis and shoulders stop hurting within a day or two. I spoke with Tempur-Pedic, but their response was to keep the room cool and to consider purchasing their mattress topper which would *maybe* help soften things up. I never stated this mattress is too firm, there is more to it than that. This mattress brought pain my mid-40's body has never felt. Read reviews and if you're having problems early on, react immediately, we're stuck with this thing now and we'll have to absorb a second mattress purchase in under a year. They claim their customer service is so great, why not try to help someone and send them a mattress topper after they just spent thousands on your product and are now afraid to use it.