[This review was collected as part of a promotion.] Corners were bubbled up, and there were waves along the sides. Customer Servuce Rep was hostile and dismissive. It took filing a warranty claim and threatening to return all 3 purchased mattresses to get a replacement of the 1 defective mattress.

Love, love, love this mattress. I tried a few others first hoping to find something cheaper, but nothing compares to this. I was having significant shoulder pain that was waking me up all hours of the night bc I sleep on my side. This mattress was the only one I tried that relieved the pain and let me sleep. I don't even have shoulder pain at all anymore. I would recommend this brand over all others. Don't waste your time with other companies. Your body will thank you.

[This review was collected as part of a promotion.] We have had our LuxeAdapt Hybrid for two weeks now and I have never slept better. I am pregnant and due on the 21st with my second baby; I really struggled with falling and staying asleep until I ordered this bed. 10/10 recommend, my only regret is not ordering it sooner.

We are Tempurpedic fans. We have had a split king adjustable unit for about seventeen years. The two mattresses finally needed replacing. Our previous mattresses were firm. My husband is not real picky, but after our original purchase in about 2003, said he regretted a little not getting a softer mattress for his side. So when we ordered the two twin long LuxeAdapt mattresses, we ordered one firm for me and one soft for him. He is satisfied with his. I am not with mine. The one I am using is labeled firm, but neither of us can detect any difference between his soft and my firm mattress. I don't know if mine was mislabelled or what, but it is not firm, which I prefer and need. I don't really want to go through the process of exchanging it, but I probably am. I certainly hope Tempur-pedic still makes a firm mattress.

I have an autoimmune disease that makes getting out of bed a real chore. Our bed was too soft so we "upgraded" to this one. In the showroom it felt nice, for the few minutes we tried it. Once it was delivered we quickly realized it's way too firm. Of course the store we bought it at told us we had a 180 night sleep trial, well the paperwork said otherwise and they did not honor it. We are now stuck with a terribly expensive uncomfortable bed.

We ordered our TEMPUR-LuxAdapt Firm online. When the plastic cover was taken off our mattress at delivery, we were hit by an overwhelming odor - we learned this is "off-gassing." We were unable to sleep on our mattress for several nights. We called customer service several times and were told this is rare, and we were initially told the odor would be gone in 24 hours. That really didn't help. We were offered a replacement but were reluctant because we thought we might face the same situation again. We opened the windows (good thing it was a warm September) and took off the sheets every day for at least two weeks. We followed the recommendation to walk on the mattress, pound on it, take off the zippered cover and wash it. The odor diminished, but it was at least three weeks until it was odor-free. We are finally sleeping very well and love the support TEMPUR-PEDIC gives, but we think the company has been remiss in not including any caution or warning that off-gassing is a possibility. The mattress that arrived and the mattress we have now are completely different. It was a labor-intensive process that I suspect could have been avoided if the curing and quality control had been done at the factory level.

[This review was collected as part of a promotion.] Definitely go to your local store and try before you buy. We thought we needed firm, but after trying it on the showroom floor, we ordered the soft. It has been almost 30 days and we are continuing to enjoy it more and more. Giving a 4 star as not sure it is worth the money paid, but we are still getting used to it. No complaints. Had our previous memory foam mattress for 12 years. With this new mattress, we don't wake up sore, achy and in pain anymore.

[This review was collected as part of a promotion.] I am a side sleeper and was constantly flipping from side to side due to pressure point pain with my old spring mattress. I noticed an immediate difference the first night sleeping on my tempur pedic. I no longer have shoulder or hip pain while sleeping on my side. Every area feels supported by the mattress. I have had the mattress for 2 months and have no regrets with the purchase!!

[This review was collected as part of a promotion.] Love it! Finally decided to replace the first one. We bought a cheaper mattress and after one year couldn't stand it anymore. We had to rotate it every month. What a pain! So, we decided to get another Tempur-pedic and what a difference. It's worth the money.

[This review was collected as part of a promotion.] I upgraded from our Tempur pedic cloud hybrid to the luxe adapt and couldn't be happier. We went with the firm and it is perfect for us. I fall asleep in under 5 min and no more tossing and turning.