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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,280 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    4/5/2024

    GREAT GENERATOR!

    Its a really good generator, I would definetly recomend it.
    zamzung
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/10/2024

    Best investment

    I am so happy with my purchase Generator works great and quite.
    Yaditony12
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/20/2024

    Generator

    Excellent equipment Ready for the hurricane season
    Cesar17
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/24/2020

    Easy to set-up and run

    Just received the generator today, but the set-up was easy and started up easily.
    Jerry22
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/10/2020

    Easy start up!

    Buying this has given me great peace of mind in case of a power outage
    Cory and Holle
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/12/2024

    Perfect for my needs

    Just bought so looking forward to getting it set up to power the house.
    Texasreb
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/29/2024

    Ready for freezes and hurricane season

    Came in a couple weeks ago. Zero issues. I have peace of mind now if we ever lose power.
    Irafael22
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/20/2022

    Great run options

    Bought this after a prolonged power outage & I work for the power co.
    Snappy
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/27/2024

    Great product ton of features

    Feels really well made started right up. Feels like it's loaded with features. I love it.
    Jacek Madej
    Originally posted on
    westinghouse.com
  • 3 out of 5 stars
    3 out of 5 stars review
    12/3/2023

    Not enough oil included for safe operation

    Highly rated on internet I have not operated the generator yet.
    BBDarling
    Originally posted on
    westinghouse.com
    Zach
    Hello, thank you for your purchase, we are sorry to hear about the oil situation. I have passed your feedback to our quality ...
  • 5 out of 5 stars
    5 out of 5 stars review
    9/19/2023

    Easy to operate

    Very happy with my purchase, love the push button start and keyless remote start feature
    Mo5320
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/25/2021

    Love the remote start

    It's very compact for the output and a lot quieter then the one it is replacing
    carson432
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/21/2020

    Great features

    I bought it a couple weeks ago and I am glad I did.
    angie2020
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/3/2024

    beautiful generator

    used it immediatly.... works perfectly.... great unit
    PtldKDawgg
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/3/2021

    Gas generator

    I got this delivered yesterday am satisfied so far with it
    Electrician that is insta
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/13/2019

    Nice generator

    Arrived on time. Appears to be a quality product. Started right up.
    Mike M.
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/4/2021

    Loaded with great options

    Just moved to Florida and I am now prepared for Hurricane season
    Roadie
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/16/2021

    EASY AND ACCURATE

    Very simple to use. Power's everything we need as we loose power often.
    jdeweese
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/30/2020

    Life saver

    Got us through a three day outage, started right up. Came with wheels and a battery.
    Rat Rod
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/4/2023

    Quieter than expected

    Easy started. Quieter than expected. Can’t wait to try it on my house.
    Rickvan1962
    Originally posted on
    westinghouse.com