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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,280 reviews
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  • 3 out of 5 stars
    3 out of 5 stars review
    2/10/2024

    Received product with damages.

    Received product and it had damage. Will check back customer was very nice and attentive.
    Lbacci
    Originally posted on
    westinghouse.com
    eComm
    Hello, thank you for your review, we are genuinely sorry to hear about your experience! Unfortunately, once the unit leaves o...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/27/2024

    Good Generator

    Nice generator, easy to set up and start. Haven't really used it so ?
    Dave_already
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/28/2023

    Great generator

    Just received product. Easy to assemble. Pretty quiet. Haven't used yet other than break in
    RicF
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/11/2020

    works great.

    It is easy to move. Connects to the outside box and provides plenty of power
    firehouse
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/31/2019

    Great features

    So glad we got this just in time before a hurricane
    Hank
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/9/2021

    WGen9500 Generator

    Generator worked well. Whole house had lots water hot water it was a great investment
    ARM75
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/14/2025

    Love the key fob start

    I bought this a month ago. Just had time to set it up. Love the key fob crank!
    Apierce
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/20/2024

    Excellent product

    I have been very happy with this generator so far.
    Ray D.
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/27/2020

    Great product

    Generator is awesome. Cranks right up every time on the first try.
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/18/2021

    Remote start is very good

    It have the power that i needed to provide electric to my man cave
    Rob dog
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/14/2021

    Smart Generator! Runs quietly! Key Fob Remote!

    Smart generator! Runs quietly! Key Fob starting! All the power we'll need!
    Gundoc
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/27/2024

    Fired right up

    Will work great for mutipe things, Camping, Welding, etc....
    Shotgunower
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/2/2024

    Excellent generator

    Powers whole house with A/C and power to spare. Very easy to set up and start.
    Jgr12
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/12/2024

    As expected

    The product received worked as described. Easy to set up.
    Parabol
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/28/2024

    Love it

    Thank you so much, so happy with this generator! !!
    Ar52kortlan
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/21/2024

    Great Generator So awesome, I love it!

    I am so happy, it has an electric start. I gave our old one to the kids.
    Yehaw
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    7/12/2024

    Good so far

    Only tested but seems to work so far. Time will tell for durability
    Bennnnnnn
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/10/2024

    Westinghouse generator

    Excellent product, quickly starter with remote control.
    Adriantx
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/12/2021

    Excellent Generator

    This generator has enough power to power my 3 bedroom home and even run the central air.
    Jeffener
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    11/6/2023

    Easy to move around

    This generator is easy to use. Love the remote starter. Easy for me to move around.
    kdpsm
    Originally posted on
    westinghouse.com