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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,280 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/6/2024

    Easy operation

    easy to assemble, easy to operate. Runs our entire household
    Richard 26
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/23/2023

    Great portable generator

    Easy assembly, works great. Fortunately haven’t used in power outage situation as of yet
    Allurnuthin
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/14/2021

    looks great

    just arrived and can't wait to start it up! it's hurricane season!
    decurb
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/23/2020

    Excellent Features

    Easy start from get go, easy set up. Runs smooth and the remote start is a bonus
    Payogibear
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/9/2022

    Amazing power

    Powers the whole house. Easy start and operation!!
    Deliveryboy3
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/22/2023

    The best!

    Tri fuel and electric start. Fires right up and has plenty of power for our needs!
    Kim2728
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/24/2024

    Very functional and easy to use

    I bought this a month ago because of power outages in Houston tx , and is a lifesaver product
    Adame family
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/16/2025

    Great Generator

    Started up on first try and was able to power the necessities in my home!
    reed9325
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/16/2024

    Fit The Bill

    Works well, enough to turn lights, fans, and a portable A/C unit.
    Hurricane Backup
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/9/2024

    Fine machine

    Just getting generator setup prior to the AZ hot season
    Ex USN
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/10/2022

    Generator

    We bought this generator over a month ago, so far so good!
    Chad23
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    11/2/2024

    Great features

    Happy with purchase. Just want I needed for winter outages
    Booter
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/6/2021

    Love this generator, Awesome product

    Just got this today, Stated out up with the remote start, Love , Love this product
    Joanne1227
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/10/2024

    Real good

    Very good generator just be careful picking it up from the store it's pretty heavy
    Big Fat Boy
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/7/2021

    All the features I was looking for

    Well built piece of equipment, lookin forward to taking it to the lake
    Bighands
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    10/2/2020

    Easy set up

    Started first pull. Remote start nice feature. Needed a little more oil than provided.
    Scrappy dude
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/18/2025

    Strong Generator

    Reliable, portable with multiple power options. Does everything I need it to do. Strong product!
    Thew2821
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/4/2024

    Tri fuel is the best

    Bought but have used it yet. ) would buy again......
    Galvan3401
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/4/2024

    Great Cost Benefit

    Very easy to install, price makes sense and cover my entire house.
    Wandy
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/8/2024

    Absolute BEAST

    Only thing I wish is that I had bought this sooner.
    NRG4ever
    Originally posted on
    westinghouse.com