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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,283 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    2/22/2024

    Well Designed

    Easy to setup and use. Love having the carb drain.
    Bhang
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/30/2020

    Great features

    So far so good, arrived on time and in good condition
    BobbyJ
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/4/2024

    Like triple fuel usage

    Bought this a month ago. Good for backup when power outage.
    Lowrider
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/24/2020

    Pleased

    Just received my generator and it started first try! Not as noisy as others! Very pleased.....
    Pawpaw1998
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/17/2021

    Gas and propane

    Outstanding Peak watts12500 excellent for our house
    moon3056
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/13/2025

    Great price.

    Very pleased with generator. Easy to assemble and start.
    Bill175
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/29/2025

    Easy assembly

    Just purchased. Easy to assemble and get running for the break in period. No issues so far.
    JD8412
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/31/2023

    Wanted Tri fuel

    I received it 2weeks early! I am an electrician, and have wired for a few Westinghouse generators.
    Presto
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/4/2024

    Simple to set-up, Easy to Use

    Very simple set-up, ease of switching between fuel sources
    bwirf
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/22/2024

    A very nice generator

    Really excited about this purchase. Have grown tired losing power. Will run everything we need.
    Pauli35
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/30/2021

    Terrific generator

    Exactly what I was looking for and powers up our small cabin
    MickeyH
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/10/2021

    Great features!!

    We love all the features and feel we are ready for any power outage.
    Nancy and Pat
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/20/2025

    NICE COMPACT GENERATOR

    We like the dual fuel feature, having more than one option is a huge benefit to us.
    Colossians 3:1-2
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/5/2020

    It Works!

    It is easy to set up and simple to get going. HEAVY!
    Jaker32
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    9/28/2019

    Impressive!

    I bought this a week ago and am ready for the winter (aka, blackouts)!!
    UpatateDavid
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/9/2024

    Just what we needed

    The Tri fuel is a life saver especially during unpredictable weather
    SGaff
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/19/2023

    My new GEN

    works great easy start handles everything i needed
    RC COLA
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/6/2021

    Great Product

    Great Product for the price. Would recommend to anyone looking for a new whole house generator.
    Migs24
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/4/2025

    generator

    Great generator!! definitely would recommend this product
    khalilhalil
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/3/2024

    Good

    Good for Houston weather. Enough wattage to power most
    Kalle
    Originally posted on
    westinghouse.com