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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
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stars
4.8 out of 5 stars
(11,283 reviews)

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,283 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    5/12/2019

    Excellent Generator

    excellent generator, very powerful and good quality
    manuelc
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/7/2021

    Good power and many useful features

    Just getting started, but everything looks good. Instructions are quite useful Very nice finish.
    FettTheJett
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/2/2020

    W GEN9500

    I JUST RECIVED MY GEN. seems REALY NICE THE KEY FOB IS AWSOME.
    Larry D
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/16/2025

    has a lot of great features

    gas as well as propane as fuel. 4 20 amp outlets along with a 220 amp easy set up.
    stripper
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/7/2020

    Easy to Set Up. Started right up and works good.

    So far I;, very happy with it. Have not had a power shortage yet, but am set up and ready to go.
    fdd52
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/23/2021

    Easy to use.

    So far so good!!!! Looks great, should do the job.
    Cattle
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/4/2020

    works great

    i bought this 3 months ago and it runs and does a great job
    jiml
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    1/26/2024

    Whole home backup!

    I bought this to use as a whole home backup hooked to natural gas. Affordable and easy to setup.
    Chim
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/28/2024

    Great buy

    Love that it is easy to use and can use any fuel. Ready for next year!
    Carlos120
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    3/6/2021

    Life Saver

    This generator is a life saver to the recent power outages we have had due to the recent weather.
    GL4453
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    5/30/2021

    great features

    Came on time, easy to install wheel kit. Started right up.
    coachbull1976
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/30/2021

    smooth running

    runs great , smooth consistent power , rolls around easy ,not too loud
    wayneandnancy
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/14/2020

    Great Options

    Really impressed with this Generator. This unit dominates other generators.
    Iceman
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/7/2021

    Reliable!

    Starts right up, works every time we need it! Very reliable!
    breisen
    Originally posted on
    westinghouse.com
  • 3 out of 5 stars
    3 out of 5 stars review
    9/18/2023

    many great features

    i unpacked this generator it seems to be well built.
    gin and tonic
    Originally posted on
    westinghouse.com
    eCommerce
    Hello, thank you for your purchase and for your initial feedback. We look forward to hearing your thoughts once you have had ...
  • 5 out of 5 stars
    5 out of 5 stars review
    11/30/2021

    Very well built and easy to get to power plugs

    I’ve used the generator twice started with no trouble runs great.
    Stush
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/28/2021

    great features

    runs great, plus has remote start, emissions ready.
    j3rryg
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/14/2023

    Excellent, versatile generator at a good price.

    I bought this generator several weeks ago and am very pleased with its versatility.
    Red33
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/11/2021

    Easy to use

    Set up in 5 minutes. Remote start is a game changer.
    Bru88
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    8/20/2024

    Run great but it is a little loud ,wish it lighter

    Feel safe if storm come , I wonder this product made in Việt Nam , not sure the quality
    Lyly
    Originally posted on
    westinghouse.com