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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
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stars
4.8 out of 5 stars
(11,283 reviews)

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review

WGen9500 Generator

I purchased and just recieved. It was very easy to put the wheels on and it came with the correct amount of oil (1.1l) to quickly add to the generator. After connecting the battery (through a connector), I added gas, hit the start switch and on the second try of the auto start, it fired right up. I was impressed that it started so quickly right out of the box. The remote start works great and I was able to start it from the comfort of my house.
thunderhaus
Originally posted on
westinghouse.com
Versus

Most helpful negative review

10 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Customer Service & Warranty Department rates Zero

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that deli...
James Owens
Westinghouse
Hi James, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, ...
11,283 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    10/11/2023

    great product

    offers everything you need and more. definitely recommend
    ralph919
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/12/2021

    Great Product

    GOOD PRODUCT WITH GOOD INSTRUCTIONS and easy to operate.
    DickG
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/21/2024

    Very Well Made!

    Got my generator and the quality is as the reviews said.
    Mstephens316
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/18/2024

    great so far

    leaving this review for the free cover. i only unpacked it so far
    mike48485848548
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/23/2021

    works great, runds a 110v bench grinder no problem

    Works great, only ran it for 10 minutes.. Runs a 110v bench grinder no problem..
    lhellc
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    4/7/2024

    Great value and compact

    Like the options with this for fuel and the compact size.
    Hansford
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    3/10/2021

    Great features

    I bought this so I won't have to worry when the power goes out.
    Bebop10
    Originally posted on
    westinghouse.com
  • 3 out of 5 stars
    3 out of 5 stars review
    8/9/2025

    just purchased

    I can not review yet as i have not used the generator yet!
    lmc fl
    Originally posted on
    westinghouse.com
    eComm
    Hi, Thank you for your purchase! We understand you haven’t had the chance to use your generator yet, and we look forward to...
  • 4 out of 5 stars
    4 out of 5 stars review
    9/27/2020

    Well built

    Bought it a few weeks ago. Hope it work the well it looks.
    Matraco
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/10/2025

    New to generators

    It was very easy to set up the generator. Can’t wait to use this during our snow storm
    Debtj
    Originally posted on
    westinghouse.com
  • 4 out of 5 stars
    4 out of 5 stars review
    1/7/2023

    Cost Friendly

    Was reasonable price and great features. Love the remote start
    Mmercer60
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/19/2024

    Solid product. Will satisfy our needs

    Bought it a couple of weeks ago and seems like a quality built product
    Mr Walleye
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/9/2024

    Generator is awesome

    Purchased this generator in hopes that this will help our home because we loose power a lot.
    Zelko Medved
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    11/26/2021

    Great features

    I bought this a month ago and I am extremely happy with it
    Denton
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    10/7/2019

    Great Generator for the price

    Bought this year (2019) Haven't needed it yet but winter is right around the corner.
    Valerie
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    9/10/2019

    Great

    Wife and I purchased this generator in case of power outages. Works as intended
    Chuckles
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    12/3/2022

    Great features

    Well built machine. Does everything I need it to and more!
    Jsanflip514
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/16/2024

    Great price!

    Bought this for power outages. It was easy to set up.
    Itsminenow
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/12/2024

    Great generator

    Easy set up. Easy to use. Nice sturdy unit. Ran great right out of the box.
    Old woman
    Originally posted on
    westinghouse.com
  • 5 out of 5 stars
    5 out of 5 stars review
    8/6/2020

    Cool

    Very neat and easy setup. Prompt and courteous delivery. So far so good.
    Ctpower
    Originally posted on
    westinghouse.com