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Customer reviews for Hamilton Beach 21 cu. ft. Chest Freezer for
Hamilton Beach 21 cu. ft. Chest Freezer
3.1 out of 5 stars
stars11 ratings11 reviews
  1. 5 stars45% (5)
  2. 4 stars0% (0)
  3. 3 stars9% (1)
  4. 2 stars9% (1)
  5. 1 star36% (4)

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Showing 1-10 of 11 reviews
Mar 8, 2026
Kayla
5 out of 5 stars review

Verified Purchase

freezer

this is a nice freezer, big double doors. with locking feature and little installation with the door handles is necessary

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Mar 27, 2026
levi
5 out of 5 stars review

Verified Purchase

Perfect

Great plug and play with massive capacity

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Mar 11, 2026
Ashley
5 out of 5 stars review

Verified Purchase

The only thing I would change would be adding dividers and more baskets.

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Nov 9, 2025
Pamela
5 out of 5 stars review

Verified Purchase

This has exceeded my expectations.

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Nov 11, 2025
Kyle
5 out of 5 stars review

Verified Purchase

Haven't had it long just a few months but its big enough to hold a few months of meats

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Feb 27, 2026
Margaret
3 out of 5 stars review

Verified Purchase

Damage to freezer bottom.

Damage to bottom of freezer by controller that wasn't discovered until after it was unboxed and unwrapped.

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Nov 21, 2023
Rhonda
1 out of 5 stars review

Verified Purchase

You gave me a delivery date on Nov. 27th, instead you deliver Nov 21st, no advance call or notice and just dump it in my driveway in front of my cars! NOT COOL!!

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Jan 7, 2026
MARK
1 out of 5 stars review

I Detest Dishonesty

The freezer may be great but the delivery was exceptionally poor. The shipper sent me a text that it would arrive between 9 and 12 so I planned my day accordingly. When it had not arrived by 1:00 I called the shipper and was told they couldn't have sent that text because their delivery time was between 8 and 5. I told the customer service rep I was looking at the text as we spoke and it said 9 and 12. She then said, it couldn't have been from them. I asked if she represented Maerski. She said yes. I told her that the text said it was from Maerski. She threatened to hang up on me because I couldn't talk to her like that. The freezer finally showed up at 6:30. I then got an email telling me it had been delivered at 11:00am. There was something fraudulent in this.

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Sep 5, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

Not very professional for the merchandise $1,000

The shipment requires a signature, but the driver just left the freezer outside. The freezer had 2 dents visible.

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Mar 31, 2026
Amy
1 out of 5 stars review

Didnt last

we had issues with delivery being late, although scheduled. but the biggest issue is we purchased in August 2025, its now March 2026, and the thermostat in the freezer has already gone bad.

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reply from Curtis International Ltd.

Hello Amy, we’re sorry to hear about the issue with your Hamilton Beach 21 cu. ft. Chest Freezer. This is not the experience we want for our customers. Please contact our support team so we can help troubleshoot the issue and review warranty options at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.