We ordered our TEMPUR-LuxAdapt Firm online. When the plastic cover was taken off our mattress at delivery, we were hit by an overwhelming odor - we learned this is "off-gassing." We were unable to sleep on our mattress for several nights. We called customer service several times and were told this is rare, and we were initially told the odor would be gone in 24 hours. That really didn't help. We were offered a replacement but were reluctant because we thought we might face the same situation again. We opened the windows (good thing it was a warm September) and took off the sheets every day for at least two weeks. We followed the recommendation to walk on the mattress, pound on it, take off the zippered cover and wash it. The odor diminished, but it was at least three weeks until it was odor-free. We are finally sleeping very well and love the support TEMPUR-PEDIC gives, but we think the company has been remiss in not including any caution or warning that off-gassing is a possibility. The mattress that arrived and the mattress we have now are completely different. It was a labor-intensive process that I suspect could have been avoided if the curing and quality control had been done at the factory level.

I can not express how satisfied I am in my purchase of this Tempur-Pedic bed worth every cent. I have never slept so comfortably and well ever in my life. No buyers remorse here, I strongly recommend this to everyone who is thinking about getting one I wish I would of made the leap a decade ago.

Love, love, love this mattress. I tried a few others first hoping to find something cheaper, but nothing compares to this. I was having significant shoulder pain that was waking me up all hours of the night bc I sleep on my side. This mattress was the only one I tried that relieved the pain and let me sleep. I don't even have shoulder pain at all anymore. I would recommend this brand over all others. Don't waste your time with other companies. Your body will thank you.

[This review was collected as part of a promotion.] Definitely go to your local store and try before you buy. We thought we needed firm, but after trying it on the showroom floor, we ordered the soft. It has been almost 30 days and we are continuing to enjoy it more and more. Giving a 4 star as not sure it is worth the money paid, but we are still getting used to it. No complaints. Had our previous memory foam mattress for 12 years. With this new mattress, we don't wake up sore, achy and in pain anymore.

[This review was collected as part of a promotion.] This is the best mattress we have ever owned. It keeps me at the perfect temperature all night long. Which is hard since I'm a 50 yo woman. This mattress has made a huge difference in my and my husband's sleep quality. It's incredible comfortable and supportive. So glad we purchased it. Worth every penny.

We are Tempurpedic fans. We have had a split king adjustable unit for about seventeen years. The two mattresses finally needed replacing. Our previous mattresses were firm. My husband is not real picky, but after our original purchase in about 2003, said he regretted a little not getting a softer mattress for his side. So when we ordered the two twin long LuxeAdapt mattresses, we ordered one firm for me and one soft for him. He is satisfied with his. I am not with mine. The one I am using is labeled firm, but neither of us can detect any difference between his soft and my firm mattress. I don't know if mine was mislabelled or what, but it is not firm, which I prefer and need. I don't really want to go through the process of exchanging it, but I probably am. I certainly hope Tempur-pedic still makes a firm mattress.

[This review was collected as part of a promotion.] if you're reading this you might know the drill. side sleepers need something soft enough to avoid numb arms, but our backs feel better with firm. there is a definitely break-in period and the off-gassing is pretty bad for a few days but the tempur material definitely achieves the lofty goal of giving me pain relief without being too firm for arms and shoulders. I think this has zoned support which explains it too.

[This review was collected as part of a promotion.] I love my Tempur Luxe Medium Hybrid mattress because it perfectly balances support and comfort. The combination of memory foam and pocketed coils adapts to my body, relieving pressure points and ensuring a restful night's sleep. I wake up feeling refreshed and energized.

Sleeps really well. Helps absorb road roughness when slept on during a team operation. Gives good quality rest vs traditional mattress. For truck application it could stand to be about 4 inches longer and 2 inches wider. Love the fact that you actually feel rested when you wake up. Overall it's one of the best purchases you could ever make for investing in quality rest for trucking.

[This review was collected as part of a promotion.] Love it! Finally decided to replace the first one. We bought a cheaper mattress and after one year couldn't stand it anymore. We had to rotate it every month. What a pain! So, we decided to get another Tempur-pedic and what a difference. It's worth the money.