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Customer reviews for Roku Ultra | 4K/HDR/Dolby Vision Streaming Device and Roku Voice Remote Pro with Rechargeable Battery, Hands-Free Voice Controls, Lost Remote Finder, and Private Listening for
Roku Ultra | 4K/HDR/Dolby Vision Streaming Device and Roku Voice Remote Pro with Rechargeable Battery, Hands-Free Voice Controls, Lost Remote Finder, and Private Listening
4.4 out of 5 stars
stars1,025 ratings1,007 reviews
  1. 5 stars70% (715)
  2. 4 stars14% (141)
  3. 3 stars6% (66)
  4. 2 stars4% (38)
  5. 1 star6% (65)
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Showing 151-160 of 1,007 reviews
Jan 18, 2024
Anonymous
5 out of 5 stars review

Works alot faster with my Tablo

It works better with the Tablo, I have a roku express everything works fine on that except the Tablo app, Picture always freezes up, bought a second roku express did the same thing. so We decided to buy the Roku ultra and no issues with any apps or the Tablo

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
May 11, 2023
Rich
1 out of 5 stars review

Not for older TVs

I have top of the line home theater products, including Bravia TV, Denon Amplifier and Klipsch speakers. During setup, the Roku could not identify my TVs resolution, so the Roku defaults to 720 (my TV does 1080p.) There is no way to set the resolution on the Roku. If the Roku can't identify your TV, then you're stuck with 720 resolution and you've just wasted your money.

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Jan 6, 2024
Jam3
4 out of 5 stars review

Good unit ...but

I like my ultra because I can hook it up with an ethernet cable vs Wi Fi, the remote feels a little cheaper then the one that came with my older ultra, my biggest hang up with Roku in general is that you still can't operate a sound system with there remotes, If I could it would for sure be a 5 star .

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Jun 11, 2024
RocketRod909
5 out of 5 stars review

Roku Ultra

I bought the upgraded Roku Ultra about a month ago to replace an older version. There was a big difference in the two. The new one lets me use a single controller for everything including volume. It was an easy set-up and also featured voice command. It is very fast and smooth compared to the older version. There aren't any pauses and very little wait time. I also think the image quality is better also along with show previews now appearing that I don't think happened with the older version. A nice upgrade overall!

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Feb 5, 2024
Nick88
2 out of 5 stars review

Ok when it works, but most of the time it doesn’t

I bought this unit a few months ago, and when it works it is great - crisp video, reasonably fast processor, and the new remote is a big step up. Unfortunately, my unit has had a HDCP encoding issue, and getting it replaced or fixed has been a nightmare. Roku customer service first tried to charge me for replacing it, and then promised a replacement but never sent the exchange information when they said they would. Too bad, poor reliability and customer service ruined an otherwise great product.

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Jan 5, 2024
Frank
1 out of 5 stars review

Expensive isn't better. Exchange was no better

I bought their big dog the 4802. Nothing but problems. Bad remote, kept losing audio and kept going to blank screen. Remote buttons kept sticking.They replaced main unit and remote. Remote is going bad again and the audio is still dropping out. I have to keep unplugging the unit to get it to work. I have two other Rokus in the house {the small ones} no problems

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Dec 23, 2023
Terry23
5 out of 5 stars review

Fun and easy to use

Loving my Roku Ultra. The screen display is very easy to follow and it wasn't too hard to figure out the remote, although it is a bit different from any other I have had. Was surprised then the TV screen told me my remote needed charging, a first for me. It charged quickly and I think I kept using it while it did. Didn't know what to expect from the Roku Channel, but have found some fun specialty channels there. Also lots of music channels; enjoying Christmas Classics and Christmas Jazz this month. I just have the most basic cable lineup provided at the place where I am staying now. But I subscribe to several streaming services and it was easy to add whatever ones I want to the Home Screen, or remove those I don't want. I also like using the voice command on the remote to find movies or other shows I am hoping I might be able to watch on one of my channels or services. It was very simple hook this up to the TV with the HDMI cable. (Make sure your TV has an HDMI port, or order something extra to adapt the Roku HDMI cable to a USB port or whatever port is on your TV.)

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
May 10, 2023
Terry
5 out of 5 stars review

Smaller but more powerful

This is the 4th Roku we have purchased. We now have them on all of our tvs. This one is a smaller footprint but still delivers smooth and fast streaming as is the best thing about Roku. It was easy to set up and have had no issues with it at all so far. The voice feature is nice so as not to have to use the letters which takes forever. Also nice to have the earbud jack right on the side of the remote. Brilliant feature by Roku. My husband often wants to watch things that I don't, so he can listen to them without disturbing what I am doing in the same room. This one is an upgrade to the Roku 4 which we had for many years, which still works fine, (we use it on a smaller tv), but we wanted the updated features. All of the older ones we have still work fine on our other tvs. I can't say enough about how much we like our Rokus and the picture quality of course is outstanding over cable or regular tv antenna. We would never use any other streaming player.

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Jan 26, 2025
Andrew M
5 out of 5 stars review

A much needed upgrade.

My old Roku was glitching and would freeze up from time to time and a couple of times I would try and mute my soundbar and it would trigger my Roku instead. Now that I have my Roku ultra I haven’t had any of those problems and it’s so nice to be able to turn my tv off with the Roku remote.

Review from roku.com
Helpful?0UKMSCO08VZP13577316726
Jan 11, 2024
Dbase
4 out of 5 stars review

Roku remote has a small problem

Overall the new latest roku ultra is really improved over the 5 yr old model it replaced. One minor but irritating issue with the remote control. When using the arrow keys, each press causes the movement to jump one or two selections. So i have to toggle back and forth until I got to my actual destination. It behaves this way only intermittently.

Review from roku.com
Helpful?0UKMSCO08VZP13577316726