We've had the mattress almost 6-7 weeks now and regret our purchase. We have not had a good night's rest since it arrived. We were prepared for a break-in period but that came with severe neck, shoulder and back pain. As the bed became softer around week 4 - the pain got increasingly worse. We wake up several times throughout the night because we are overheated and no sleeping position is comfortable. We've bought at least 7 pillows because the reps at the store indicated that was the issue. It is cool to the touch but retains heat under your body which is really uncomfortable. We are both in our late 30's and wake up with almost every bone cracking and aching - feeling and sounding like a 90-year old. I cannot believe this bed is so expensive and highly rated. I called to initiate the return which is a 3-step process: you call the number, someone eventually calls you back and then you have to wait 2 weeks for someone else to call to schedule the pick up the mattress. Words cannot describe how outraged and disappointed we are.

It was like sleeping in quicksand. You sink into the mattress like a vacuum sucking you in. I couldn't even turn over! I had to grab the headboard to pull myself out of the mattress, just to get out if bed in the morning. They refunded my money, less a $199 "ship back" fee.

[This review was collected as part of a promotion.] I haven't tried every bed, but I've tried many of the top in store brands and a few of the top online brands. The Temper-LuxeAdapt is in a class of it's own. If you like the feel of memory foam and you want the most comfortable memory foam bed on the planet you have found it. I am having more dreams (which tells me I'm getting deeper sleep) and there is no problem with heat in a 72 degree room. Haven't woken up once.

I bought this for my husband who was ill. He tried it out briefly in the showroom and thought was very comfortable. That and also because the salesman said this brand mattress was the best-selling in the USA. My husband got sicker quickly and did not mention how difficult it was for him to get in and out of. Too much time passed before I finally got him to admit yes, a poor purchase on my part; was too late to return/exchange. Now am stuck with this awful mattress. Each morning the fitted sheet has popped off, I've tried three different brands. I also had to place a 3" foam topper on because it is that uncomfortable otherwise. I do not recommend this brand mattress.

WE bought a Tempur-Luxe Adapt soft and I am not happy with it. The one in the store was very soft and conformed to your body.When they delivered ours it was hard like a board.I have problems with pressure points and thought the softness would help.But it is hard and still bothers my pressure points. They tell me the mattress has to break in. Well I don't think it will every be as soft as the one in store.Don't know if they got mattress mixed up with the firm one but something is very different from one in store. Not Happy

We've never purchased a new mattress in our lives, so when looking were overwhelmed with all of the options! We wanted a quality mattress that would last for years, something very soft and plush, and a bit on the cooler side. We felt like the LuxeAdapt Soft was just that. We found it to be soft immediately at delivery, didn't take any time to break in, is cool "enough", doesn't motion transfer as much, and just really conforms to your body. Tempur and memory foams tend to retain heat, so rely on cooler sheets, comforter, and other means to stay cooler. We thought about the Breeze line but soft was more important than cool for us. When you lay on this bed, you sink into it, don't move much at night, but you still feel the support while it conforms to your body. We paired it with a Ergo Smart Base and some Dual Cooling King pillows which are great additions. Only complaint is, I wish there was a mattress protector that doesn't change the way a Tempur feels. Nonetheless, I would recommend this mattress to anyone that is a side, back, and combination sleeper. I sleep on my stomach as well and haven't woken up sore. I'm 5'10 150 lbs and my partner is 6'0 180 lbs. We have slept more over the past few weeks, take naps in the bed instead of on the couch, and just look forward to some time in it.

I purchased this mattress from Big Sandy Superstore. They never told me that it was a "Floor Model". The sides were broken down, so it felt like we were falling out of bed all night. Tempur Pedic would not do anything about it because it was a "Floor Model".

Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

After 6 wonderful years with rhapsody luxe , we developed a bit of a divot on my side. Easy warrant process, however the bed we loved was no longer available. We were guided to this and recommended firm being the closet match. Six months later my wife and I both are having terrible hip and should pain as this bed is rock hard, and way too hot. I reached out to customer service hopefully to no avail. Stay away from this mattress.

Honestly the worst mattress I have ever slept on. Horrible back pain immediately and I can't sleep. I can't believe I have to live with it until we have had it for 30 days.... guess I will be sleeping on the sofa for the next few weeks. So upsetting.