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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 61-70 of 645 reviews
Aug 31, 2023
Linda C
5 out of 5 stars review

So far so good

We both are in our early 60’s. Experiencing back, knee, hip, and shoulder pain on our old mattress. Mostly side sleepers. Read reviews and decided we would try this Serta mattress and it seemed like a good fit. We have had it for 2weeks and have noticed a difference in how we are sleeping at night. We feel like it was a good purchase. We filled out the 10 year warranty…. We figured in ten years we may need hospital beds! 🤣

Review from Serta
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Aug 12, 2023
Rita M
5 out of 5 stars review

Wonderful!!!

Slept on this mattress last night for the first time, it was so comfortable! I am typically a very hot natured sleeper, this was the first night in a long time I did not throw the covers off of me and hang a leg out, it was a great nights sleep! I’m very happy that I read others reviews and made this purchase, for the price you can’t beat it!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
May 4, 2024
Yina C
5 out of 5 stars review

The perfect matress!!!

The Ansley Scape mattress has quality construction, comfort, and design. In his mattress design I can find balance between firmness and softness, providing adequate support for the back and hips without feeling too hard or too soft. However, people's preferencesmay vary, so it's advisable to try out the mattress in person if possible or read multiple reviews to ensure it meets your specific needs.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 3, 2024
carolinacateyes
5 out of 5 stars review

Just the Right Firmness

Perfectly comfortable! This mattress fits a daybed and is so comfortable, I want to change bedrooms. It is on the firm side but perfect even for a side sleeper. I will order this one again to replace the "in the box" queen size mattress I purchased just four years ago.

Helpful?6BA7ZWSX7U2R13577316233
May 10, 2024
Anahi C
5 out of 5 stars review

From Firm to Medium

I went 2 years suffering from back pain, not knowing it was the firm mattress causing it all along. As soon as the 1st or second night sleeping on the Ansley Escape medium firmness mattress, lo and behold, my back back pain had been resolved! So thankful for this mattress and back pain free days!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Sep 25, 2023
Keith K
4 out of 5 stars review

great mattress for the price

Repurchase this mattress after we purchased a new log bed from the Amish. This was to replace our existing matches we had far too long. It has been pretty comfortable so far although I have a lot of back problems which I don't think any mattress will help this sure helps me fall asleep faster.

Review from Serta
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Feb 2, 2025
Painful sleep
2 out of 5 stars review

Poor description and customer support

This is not a medium but a firm mattress. I called support to get more clarification as all the Serra mattresses have the same description. The girl I talked to never called me back as promised and my return time ran out. Now I have to buy mattress toppers. Wish I had kept my 25 year old mattress!

Helpful?6BA7ZWSX7U2R13577316233
Aug 3, 2024
Eltra S
5 out of 5 stars review

Best bed

It is the best mstress I have I sleeped on!! It is good for back problems and you can get a very restful, peaceful, good night's sleep. By the way I'm 10 and a half years old and I'm very delighted my mom took me to try it out. Boy I am the happiest.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
May 26, 2023
Julia123
5 out of 5 stars review

The best sleep ever!

[This review was collected as part of a promotion.] This mattress has been life changing. My husband and I have had sore backs for a long time. Since we've switched to this mattress, we have felt immediate relief and have gotten the best sleep ever! I run cold and he runs hot and we both find this bed perfect with temperature control too.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 12, 2023
Marry
5 out of 5 stars review

Best sleep ever

[This review was collected as part of a promotion.] I found that after just one night, I'm falling asleep easily. It was so much cooler, more comfortable and more supportive than sleeping on my old mattress. I feel like I can easily change positions and get the custom support I need. I live in the desert and usually I feel hot during the night, but with this mattress it's so much cooler. It seems easier to maintain a steady temperature throughout the night, so it's all around more comfortable. No more back pain or stiff neck in the morning. The gel memory foam top has the right amount of plush and thickness. Highly recommend Ansley Escape mattress!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233