Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

Member photos

Sort by |
Showing 51-60 of 645 reviews
Dec 4, 2024
LRD
2 out of 5 stars review

HIGH IN MIDDLE,FLIMSY

We should known the second the guys brought it in. They stood it up against the wall and it was collapsing on itself! The first day the sides would sink and middle is high. I'm 150 lbs and this is awful.

Helpful?6BA7ZWSX7U2R13577316233
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, we're sorry to hear that your Ansley Escape mattress is not holding up properly. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer assistance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Oct 21, 2023
Brandon
5 out of 5 stars review

Great Comfortable Matres

The Ansley Escape Euro Top is an excellent mattress. Not only does it keep me cool, but it also keeps my comfy all throughout the night. If it goes on sale, I will purchase another one.

Helpful?6BA7ZWSX7U2R13577316233
May 10, 2024
Anahi C
5 out of 5 stars review

From Firm to Medium

I went 2 years suffering from back pain, not knowing it was the firm mattress causing it all along. As soon as the 1st or second night sleeping on the Ansley Escape medium firmness mattress, lo and behold, my back back pain had been resolved! So thankful for this mattress and back pain free days!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 18, 2023
Momlifeforlife
5 out of 5 stars review

Perfect support

[This review was collected as part of a promotion.] I switched my mattress recently because I didn’t like c brand’s support on my back. The Serra Ansley escape was delivered timely and whole. It’s well constructed and feels like it will last for many years to come. I’ve slept on it for a good three weeks and my back has not had any issues. No soreness in the morning.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
May 26, 2023
Julia123
5 out of 5 stars review

The best sleep ever!

[This review was collected as part of a promotion.] This mattress has been life changing. My husband and I have had sore backs for a long time. Since we've switched to this mattress, we have felt immediate relief and have gotten the best sleep ever! I run cold and he runs hot and we both find this bed perfect with temperature control too.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Sep 25, 2023
Keith K
4 out of 5 stars review

great mattress for the price

Repurchase this mattress after we purchased a new log bed from the Amish. This was to replace our existing matches we had far too long. It has been pretty comfortable so far although I have a lot of back problems which I don't think any mattress will help this sure helps me fall asleep faster.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 12, 2023
Marry
5 out of 5 stars review

Best sleep ever

[This review was collected as part of a promotion.] I found that after just one night, I'm falling asleep easily. It was so much cooler, more comfortable and more supportive than sleeping on my old mattress. I feel like I can easily change positions and get the custom support I need. I live in the desert and usually I feel hot during the night, but with this mattress it's so much cooler. It seems easier to maintain a steady temperature throughout the night, so it's all around more comfortable. No more back pain or stiff neck in the morning. The gel memory foam top has the right amount of plush and thickness. Highly recommend Ansley Escape mattress!

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Nov 3, 2024
Marco S
5 out of 5 stars review

Ansley Escape

Saw this product in a major retailer and always felt iffy about buying a name brand product outside mattress stores. However our previous mattress was bought in that mindset and result in us having to put up with an awful mattress until no more . We said enough is enough bought our new mattress and just by laying on it did we now that our old mattress was the problem

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
Jun 21, 2023
Sunflowerjess
5 out of 5 stars review

It's a Dream

[This review was collected as part of a promotion.] I love my new matress. It is very comfortable! The top layer is super soft and foamy but it doesn't take away from the firmness . I have not worked up with back pain since I started sleeping in it. I usually move around during my sleep but mostly sleep on my stomach with no pillow. I have nothing bad to say.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233
May 23, 2023
Na34
5 out of 5 stars review

The mattress is amazing

[This review was collected as part of a promotion.] Very nice, sturdy mattress. I do prefer a breathable memory foam helps enhance airflow and heat dissipation for cool, contouring comfort. This feels softer than a firm mattress but has very nice support, nice movement isolation, nice edge support. I look forward to lying on it every night. If you want a slat-of-wood kind firm mattress, this might not be for you. But if you want a mattress that help with back pain and give good support for a good night sleep, this is it. I would definitely recommend this mattress because it's very comfortable.

Review from Serta
Helpful?6BA7ZWSX7U2R13577316233