I purchased this mattress from Mattress Firm. I explained to the salesperson I had chronic back pain and he showed me the Stearns and Foster. Of course, the mattress in the showroom was very comfortable, but when I got the mattress home, and layed on it, I knew something was wrong. I could feel the coils just from sitting in the bed. My back pain increased dramaticly from sleeping on the mattress. But, I realized the mattress I laid on in the showroom, the top of the mattress was dark blue (which was the Lux). After I realized what I received & what I layed on in the store was different, I immediately called the salesperson. I was told since I got the mattress on a deal they wouldn't take it back. I even went as far to as to speak with the manager...I was told he was the manager. I asked him if he could speak to his manager and explain what happened. I called back and was told that there was nothing they could do because I got the mattress on a deal. WOW...now I'm back again looking for a mattress that does not give me pain. I feel like I was taken advantage of. I hope someone from Stearns and Foster can make this right.

[This review was collected as part of a promotion.] I received this from BzzAgent in return for my honest review. Awesome mattress for my bad back! The best sleep I've had in years! After 3 back surgeries and continuing back problems for many years, I had accepted waking every morning with back pain. And then I slept on a Stearns and Foster luxe mattress while visiting a family member . For the first time, I awoke with NO back pain. I couldn't believe it! In the end, after talking directly with a company representative, I ordered the higher reserve model, and I'm glad I did. This bed has been exceptional since it arrived. I tried other well known mattresses for years, that required special sheets, and had bulky platforms. None of them even come close to this magnificent bed. The platform is compact, and any deep pocket sheet fits perfectly. Iis expensive, but worth every penny. Given how much of our lives are spent sleeping, it is an investment in your health that is well worth making. I awake refreshed and ready for the day. Thank you Stearns and Foster for such an excellent product!

THIS IS THE SECOND STERNS AND FOSTER MATTRESS I HAVE OWNED THE FIRST ONE WAS NOT TO BAD BUT THIS ONE IS TERRIBLE IT HAS MESSED MY BACK UP PURCHASED IT ABOUT 10 MONTHS AGO IT FELT DIFFERENT WHEN I LAYED ON THE DISPLAY MATTRESS WERE I BOUGHT IT FROM I TRIED IT FOR 60 DAYS WENT BACK TO WERE I BOUGHT IT FROM WAS TOLD YOU GOT 90 DAY TRIAL TRY IT FOR A LITTLE LONGER AND SEE IF IT BREAKS IN FOR YOU WELL IT NEVER DID WENT BACK TO THE STORE TO TRY TO CHANGE IT OUT FOR ANOTHER MATTRESS BUT THE HASSLE OF TRYING TO GET IT RETURNED IS NOT EASY NOW IAM STUCK WITH A BAD BACK AND EXSPENSIVE MATTRESS I DONT LIKE

[This review was collected as part of a promotion.] The first time I laid on this mattress it relieved pressure in my back I never realized was there. I've always been a hybrid on wanting soft with slight firmness but this is the first time I've experienced a firm mattress and I never want to go back. Well worth the wait.

We bought our Sterns and Foster mattress 6 years ago. About 3 years ago, despite turning the mattress every 3-6 months and buying a box spring suggested by a salesman, we noticed that the mattress started developing dips. Now the dips are even deeper. The mattress was never really comfortable and now it is unbearable to sleep on. I have never had to replace a mattress this quickly!

[This review was collected as part of a promotion.] I purchased the Estate Collection pillow top firm mattress. I have only had it for one month, but find it to be extremely comfortable. The firmness gives me the support I need for my back, and the pillow top gives me the softness I need to cushion my shoulders and hips while I sleep on my side.

Great quality mattress that affords a restful night's sleep! First time customer and the craftsmanship exceeded my expectations! Soft mattress that does not sink and bounces backeach day (side & back sleeper). I highly recommend this mattress company and I will be a lifelong customer.

The queen size mattress sags on both sides, large hump in the middle. Advice : sleep in the middle. SERIOUSLY. it is uncomfortable to sleep anywhere on the mattress. We bought this mattress because we were told it was the "best". it is not the best. Buyer beware.

[This review was collected as part of a promotion.] I used this for my teen and he loves it. The support it offers is incredible and he no longer has an achy back in the morning. He does a lot of sports and the firm mattress is just what he needed. The mattress height is higher than his last so it took a bit of getting used to (especially for the pups who love sleeping with him), but it actually made a better view to his tv so he was very happy. Overall, a very well made mattress that will last us a very long time.

I have chronic pain. My new bed has helped greatly. I can more easily get comfortable when trying to fall asleep. Before I got this bed, morning was especially painful because my muscles were always stiff and it took some time to work out the tightness. Now this is less of an issue. I am very happy with my purchase.