My daughter lost the divider in Bentgo fresh. I didn’t want to buy a new one just because of a divider. I called the customer service & they were willing to send a replacement as one time courtesy. I’m very impressed with their customer service! One happy mommy!

I want to give this 5 stars because customer service is amazing, but the hinges on my Fresh lunch box have broken twice. I only put the inside in the dishwasher and I am not rough with it, but somehow the plastic pins that hold the hinges on all of our Bentgo containers have had issues breaking. I wish they would use a metal pin that goes into the plastic, which would hold up so much better. I also love that clips close easily. Sometimes I have to wiggle the tray to get it to seat correctly, but once clipped it seals tight. With the broken hinges, I am using rubber bands to keep it closed because don't want to try another one and keep adding to our graveyard of exteriors.

I really love this lunch box. I bought a lovely red Bentgo fresh about 2 months ago from a place here in Australia. Was a bit more expensive than I would usually pay, but I had heard good things. I've been very happy with it so far... except, I do have concerns over the divder piece. I see that Bentgo fantastically has a number of replacement parts available, but no replacement divider pieces! Not gonna lie, I was a bit disappointed in this. Accidents happen and our divider has gone missing. Unfortunately I'm not able to replace this part on its own, which honestly seems a bit short-sighted on Bentgo's behalf. Other than that, I find the lunch box to be decent quality, a good size, nice array of colours. I hope it passes the test of time!

I bought 3 Bentgo Fresh Boxes last year for my kids school lunch. It has more than enough space and the seal is great at keeping the food in their own compartment. I am very thankful for the warranty and for Bentgos customer service. I emailed customer support over a concern and they prompt, professional and very nice !

We have owned one of these Bentgo Fresh lunch box as well as a Bentgo Snack box ( great for toddlers!) and the 5 Bentgo 5 compartment kids lunchbox. However, this particular "fresh lunch" one is our favorite because it can fit a whole muffin in the lower right compartment...and it can fit a whole (not cut) sandwich. We have owned this lunchbox for two years with almost daily use (we alternate with the 5 compartment one) no issues.

We’ve been using Bentgo for a few years and recently upgraded to this model since my son is older now. He is very hard on things and uses this daily - it still looks brand new. I love how the inside pops out to wash it and my son loves that his food doesn’t “touch”!

I have this box in 3 different colors and it is one of my favorites (I have 4 other kinds of Bentgo boxes). The insert is super easy to take in and out for washing, it keeps my children's food separated for easy and fun consumption, and it fits very nicely in a standard size children's lunch box. My only request is to make the inside divider harder to take out as it pops out too easily and can fall into the trash can when dumping food out. Keep coming out with great products - we love them all!

We have owned several bentgo boxes, starting with the bentgo kid. What I love about them is it makes packing lunch easy. The kids know, one section holds their protein, one their fruit, one their vegetable and one their grain. It makes me confident that they can pack their own lunch and get a well balanced diet. The bentgo kids was the perfect size for kindergarten and below, but as we started to try to stuff whole sandwiches into it over time it eventually did crack and break. So definitely size up rather than stuff it! Bentgo was great though and they do stand behind them for 2 years and replaced it since it was just under 2 years (they definitely aren't flimsy but kids are tough on things!). I love the bentgo fresh as it has plenty of room for my 2-4th graders, I even have been know to pack them more than they can eat in it. There have been 2 issues with the bentgo fresh, one has been the hinge on both of the two we own eventually broke when dropped just at the right angle. Luckily my husband was able to fix both with baking soda and super glue which made me happy they didn't end up in the land fill (I am sure bentgo would have helped us out with a replacement). And one of them has been going strong for over a year with this fix (the other was dropped recently). To avoid this problem I am trying out the bentgo pop for my 3rd child. The hinges seem to be protected here so hopefully we won't have to worry about them. And the second problem has been the dividers getting thrown away. I love the divider and it seems to fit very snuggly, but somehow my children find a way to not come home with them. I do not know if they bang their food out when emptying them and they fall out, but unfortunately bentgo does not sell replacements. Hopefully they will change this as they already sell replacements for utensils and other parts that easily wander away. Overall we have really enjoyed ours, they make school lunches easy and are great for traveling (car or plane) as they easily sit in their lap. Hopefully my review helps others avoid a few of the hassles we had along the way!

I love our Bentgo boxes! I have 5 so that I can use one for every day of lunch. And my son loves to put stickers on them! They are fun, bright colors and they are so sturdy and easy for him to open! I can’t imagine not using them! I will continue to buy often and customer service is also the best!!! Thanks!!!

I recently purchased one of these and was quite disappointed that when I opened the box the divider wasn't included. However, their customer service is great! I emailed them with the issue and they sent out a replacement right away. Their service is as great as their products.