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Customer reviews for Serta 3" Cool Nights Gel Memory Foam Mattress Topper, Assorted Sizes for
Serta 3" Cool Nights Gel Memory Foam Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars588 ratings232 reviews
  1. 5 stars77% (450)
  2. 4 stars8% (48)
  3. 3 stars6% (34)
  4. 2 stars3% (16)
  5. 1 star7% (40)
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Showing 71-80 of 232 reviews
Jan 29, 2024
NannyGranny
1 out of 5 stars review

Verified Purchase

Stuck

Could not turn over!

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Feb 14, 2024
Ed Gettler
1 out of 5 stars review

Verified Purchase

Notice

Didn’t care for it

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Feb 16, 2024
Kc
5 out of 5 stars review

Verified Purchase

My husband loves the comfort

Great topper

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Nov 15, 2024
Pauline 85
1 out of 5 stars review

Please read before purchasing

We decided to purchase this topper even though a review had warned of the foul smell. Once opened, the awful smell permeated the room. It smells of death and soiled diapers. I do not know how anyone would willingly put this on their mattress. I called customer service to return and was told it had to be picked up. I was told I would receive a call to schedule the pickup. Later that day I received an email with a return label for Fed Ex. IT IS IMPOSSIBLE to place back in original box. My husband had to buy a big box from a storage company to be able to send via Fed Ex. Please save yourself the time and aggravation and DO NOT PURCHASE.

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Mar 9, 2024
Jo
5 out of 5 stars review

Give it Time

I purchased the 3" topper 6 weeks ago as a solution to my uncomfortable bed. I noticed an immediate improvement. Here is a list of my observations so far. * The mattress topper is soft but firm enough that I don't feel like I'm sunk into a hole. * I don't feel a 'cooling' effect But, It does not retain heat, which is perfect for me. I also have a mattress pad over the topper, which I will remove once the nights get warmer. I will update if I notice a difference. * It took my body a few weeks to adjust. At first, I woke up with neck pain. I realized that my neck was positioned differently and that I needed a different type of pillow than I used without the topper. No more neck pain. * I was nervous about this purchase because I've had bad experiences with toppers and mattresses in the past. Sam's Club return policy have me the peace of mind to give it a try, and I am so glad that I did. * I recommend rotating the topper regularly.

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Dec 10, 2023
Rick13
5 out of 5 stars review

Great Purchase

I purchased this about 5 months ago. We had just purchased a new temper pedic bed to replace a 15 year old temper pedic bed. Without going into the long detail we ended up with a firm temper pedic mattress which was like sleeping on concrete. My wife and I both woke up in pain. We were told the mattress pad would not make a soft mattress firm but could make a firm mattress softer which is what it did. The topper has been great. Adds the right amount of cushion. Temperature wise, it is about the same as our old temper pedic. It starts out cool and warms up but not bad. I would buy again.

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Jul 2, 2025
Mandy
5 out of 5 stars review

Obsessed

Can take any crappy mattress and make it feel like a cool cloud. I'm about to buy my 3rd!

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Sep 16, 2023
Dave
3 out of 5 stars review

Verified Purchase

Hmmm

I don't get a clear cooling effect. The topper is 2 inches short on both sides and ends

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reply from Serta Team

Hi there, thank you so much for taking the time to review your topper, your feedback is very important to us. We are sorry to hear that the topper is not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Feb 24, 2024
Hope
5 out of 5 stars review

Verified Purchase

It’s like sleeping on a cloud

Incredibly comfortable! I would highly recommend this mattress topper for both comfort and Price!

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Sep 4, 2024
Maru
5 out of 5 stars review

Verified Purchase

Plus membership member's delivery it’s free

I bought it for my guess room its super comfortable

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