We're sorry to hear the insects in your home aren't being trapped by Zevo, and appreciate you sharing your experience. If the light is on and the trap isn’t catching bugs, it may have to do with placement. The traps work best when they’re in spots that are easily accessible to flying insects. Avoid placing in spots where it’s hard for flying insects to access, like behind furniture, curtains or other tucked-away spots. To make the trap appealing to bugs, it’s best if it’s not placed near other lights at night. The blue and UV light attracts bugs to the trap and they can get confused or distracted by several light sources. So we can offer more help, please call us at (866) 215-1297.

We are sorry your Zevo Trap hasn't caught as many bugs as you hoped. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. The traps work best when they're in spots easily accessible to flying insects. Avoid placing in spots hard for flying insects to access, like behind furniture, curtains, or other tucked-away spots. Many flying insects access homes near exterior doors, so it's usually a good spot if you have an outlet near one of those. Also, some people use traps in their garage or in a room (like a mud room) just inside their garage to catch bugs before they enter the house. To make the trap appealing to bugs, it's best if it's not placed near other lights at night. The blue and UV light attracts bugs to the trap, and several light sources can confuse or distract them. So we can help you eliminate those pesky bugs, call us at (866) 215-1297 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear the trap isn’t catching as many flying insects as you hoped. To get the best results, it’s best if it’s not placed near other lights at night, as well as being placed in a high traffic area. Please call us at 1-800-374-9429 so we can help further. We look forward to hearing from you!